​To fully utilize my knowledge and skills to the achievement of my employer's overall goals and for my personal development and fulfillment. Hard-Work, Honest, Integrity, Excellence and Professionalism define my work virtues.In my career I have developed strong knowledge in customer centric cultural change and differentiated customer service. An embracer of change. An eager learner, I pride myself on my ability to successfully take on new challenges and develop ever-expanding areas of expertise. In addition, with outstanding problem-solving skills combined with the ability to develop an easy rapport with colleagues, I am someone who can effectively conflicts and resolve all types of organizational challenges and client, whether related to internal or external. Calm and easygoing, I am effective in meeting goals even when faced with difficult circumstances.Always keen to learn new things for development.Experienced Operations Supervisor with a demonstrated history of working in the information technology and services industry. Skilled in Business Planning, Microsoft Excel, Analytical Skills, Customer Service, and Strategic Planning. Strong operations professional with a Diploma in Public Administration focused in Public Administration and Social Service Professions from Munali Boys Secondary school, National Institute of Public Administration.