Chief Customer Officer
Current
Southernsbroadstock
May 2023 - Present
AeroLeads people directory · profile
Peter Terry Email & Phone Number
Chief Customer Officer
at
SouthernsBroadstock
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 100%
Current company
SouthernsBroadstock
Role
Chief Customer Officer
Location
West Malling, England, United Kingdom
Who is Peter Terry? Overview
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Quick answer
Peter Terry is listed as Chief Customer Officer at SouthernsBroadstock, based in West Malling, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Peter Terry.
Peter Terry previously worked as Head of Property Maintenance Improvement at Morrisons and Business Development and Marketing Director at Space Engineering Services Ltd. Peter Terry holds Heating, Air Conditioning, Ventilation And Refrigeration, A* Parts 1&2 from Lewisham College.
Profile bio
About Peter Terry
I am a confident and highly experienced self starter, senior manager and leader who focuses on relationships, leading, developing and empowering teams, who has a proven track record working for some of the biggest and best known, admired and respected brands in the UK. I put Customers, colleagues and being open and honest at the very heart of everything I do. I do things with passion and pride in an engaging, collaborative, coaching and respectful way whilst celebrating success, driving and encouraging innovation and bravery. I am highly driven, very focused and trusted to deliver results.My current role is responsible and accountable for leading and implementing a business wide strategic transformational change program that delivers a reliable, relatable and remarkable customer experience by fulfilling our promises on time in full, every time providing a solid platform for future growth whilst unlocking substantial financial efficiencies, operational improvements and customer satisfaction as well as year-on-year continuous improvement.
Listed skills include Leadership, Contract Management, Employee Engagement, Operating Systems, and 16 others.
Current workplace
Peter Terry's current company
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Southernsbroadstock
12 roles
Peter Terry work experience
A career timeline built from the work history available for this profile.
Head Of Property Maintenance Improvement
Sep 2021 - May 2023
Business Development And Marketing Director
Jan 2021 - Aug 2021
Operations Director
Jun 2019 - Jan 2021
Managing Director
Strata Fm
Managing Director of new startup
Jun 2018 - Jun 2019
Head Of Facilities
Responsible for Leading and delivering all aspects of Facilities and Workspace to the John Lewis and Waitrose Head office estates including Security, Catering, Hospitality, Internal mail and Logistics, Office moves and relations, Reception and Telephony, Meeting room management and Chauffeur teams.
Mar 2016 - Jun 2018
Head Of Maintenance
Responsible for Leading and delivering all aspects of maintenance ( hard and soft ) including Customer, Operations, Partner and Finance elements across the entire John Lewis and Waitrose estate including, Retail Branches, Distribution, Head Office, Leisure and Hotels, Customer Contact Centres and The Waitrose Farm whilst also delivering significant commercial efficiencies. Also carried out Strategic review of Maintenance Function.
Jan 2010 - Mar 2016
General Manager Maintenance ( Waitrose )
Responsible for Leading and delivering all aspects of maintenance ( hard and soft ) including Customer, Operations, Partner and Finance elements across the Waitrose Retail Branch estate, whilst delivering significant commercial efficiencies.
Jul 2006 - Jan 2010
Business Project Manager Maintenance Systems
Tesco Stores Limited
Responsible for Leading and delivering the successful design, trial, implementation and launch of the new CAFM system across the entire Tesco Estate.
Jun 2005 - Jul 2006
Property Services Manager ( Metro And Extra Stores )
Tesco Stores Limited
Responsible for Leading and delivering all aspects of maintenance ( hard and soft ) to both the Metro and Extra format estates.
Mar 2003 - Jun 2005
Regional Maintenance Manager
Tesco Stores Limited
Responsible for Leading and delivering all aspects of maintenance ( hard and soft ) across the prestigious and challenging London region.
Mar 2001 - Mar 2003
Contracts Manager ( Tesco Projects )
Nrc Refrigeration ( Formerly R.E.A.Bott Refrigeration Wigmore Street Ltd )
Developed and grew extensive knowledge and experience in all facets of commercial refrigeration including becoming the business expert in control and monitoring PLC equipment before becoming key project manager for the prestigious Tesco Screw Pack Replacement Programme.
Aug 1988 - Mar 2001
2 education records
Peter Terry education
Heating, Air Conditioning, Ventilation And Refrigeration, A* Parts 1&2
Lewisham College
Gcse'S
Fort Luton, Kent
FAQ
Frequently asked questions about Peter Terry
Quick answers generated from the profile data available on this page.
What company does Peter Terry work for?
Peter Terry works for SouthernsBroadstock.
What is Peter Terry's role at SouthernsBroadstock?
Peter Terry is listed as Chief Customer Officer at SouthernsBroadstock.
Where is Peter Terry based?
Peter Terry is based in West Malling, England, United Kingdom while working with SouthernsBroadstock.
What companies has Peter Terry worked for?
Peter Terry has worked for Southernsbroadstock, Morrisons, Space Engineering Services Ltd, Strata Fm, and John Lewis Partnership.
How can I contact Peter Terry?
You can use AeroLeads to view verified contact signals for Peter Terry at SouthernsBroadstock, including work email, phone, and LinkedIn data when available.
What schools did Peter Terry attend?
Peter Terry holds Heating, Air Conditioning, Ventilation And Refrigeration, A* Parts 1&2 from Lewisham College.
What skills is Peter Terry known for?
Peter Terry is listed with skills including Leadership, Contract Management, Employee Engagement, Operating Systems, Cafm, Customer Relationship Management, Talent Management, and Change Management.
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