Responsible for daily operations including preparing, shipping and billing orders.Along with the Branch Manager, built a sales plan to grow branch sales in the Ottawa region.Completed site visits to customers to strengthen and build HD Supply's relationship and market share in Ottawa and surrounding area.

Developed sales plan to grow sales in Ottawa region for new location.Oversee the day to day operations of the Ottawa location branch including sales, shipping and invoicing of sales orders.Outside sales calls including existing and potential clients to increase growth in the Ottawa market.

Responsible for recruiting, staffing and training full and part-time Client Service Representatives.Handled scheduling and payroll for all Client Service Representatives.Developed and implemented new Residence procedures for the entire Residence operation as part of a new Algonquin College initiative. Held numerous team building exercises to strengthen my team and create an enjoyable working atmosphere.Handled student inquiries regarding Residence and the various policies and procedures for students.In coordination with the Financial Officer, balanced daily financial transactions and built various reports using our housing software.