Product Specialist - Cell Culture Technologies
Current-Act as the technical escalation pathway for products in their area of responsibility (SME) -Define the technical execution framework for technology implementations-Act as the higher level resource for conducting complex trials at customer site-Personal management of complex and strategic projects-Track and analyze the sales performance of the products within their responsibility and define targeted action plans together with the Sales and Marketing organizations to increase penetration into customer processes-Execution of advanced level post-sales training for customers -Ensure competency levels of Field Application specialists and the sales organization in line with the strategy of the Manager of Business Area-Consolidate Market feedback and transfer to product management to ensure customers’ needs are considered for new products or evolutions with the product life cycle-Support strategy Development -Technical support for quality escalation at customer site-Act as a technical sales coach for our sales organization for products within area of responsibility-Act as a subject matter expert for critical presentations or local sales activities-Technical liaison for important customer collaborations-Generate data for Application Notes