Peter Townson

Peter Townson Email and Phone Number

Principal Designer @ QUT Centre for Future Enterprise
Brisbane City, QLD, AU
Peter Townson's Location
Greater Brisbane Area, Australia
Peter Townson's Contact Details

Peter Townson personal email

n/a
About Peter Townson

As the principal designer for the QUT Centre for Future Enterprise, Pete brings over a decade of applied research in designing systems, strategies, organisations, processes, products, and services. Specialising in complex, highly regulated industries, Pete's work focuses on digital and transformation challenges for governments, large corporates, and socio-technical (eco)systems. His expertise lies in using design to help make academic research and practice accessible to organisations, effectively working with diverse users, stakeholders, academics, regulators, and governance functions. Notable achievements include redesigning government revenue service delivery processes, developing sector-wide scam mitigation solutions for Australian financial services, and mapping the integration of genomics research into public health systems. In an academic context, Pete and colleagues have pioneered the Research Innovation Sprint method. This embedded and accessible approach combines relevant research, government, organisational, and human knowledge systems to tackle modern, complex challenges. Developed in over 40 projects and adopted internationally, this innovative applied research method earned a Gold Good Design Award in 2024, exemplifying Pete's commitment to fostering collaboration between humans, businesses and research.

Peter Townson's Current Company Details
QUT Centre for Future Enterprise

Qut Centre For Future Enterprise

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Principal Designer
Brisbane City, QLD, AU
Peter Townson Work Experience Details
  • Qut Centre For Future Enterprise
    Principal Designer
    Qut Centre For Future Enterprise
    Brisbane City, Qld, Au
  • Qut Centre For Future Enterprise
    Principal Designer
    Qut Centre For Future Enterprise Jan 2022 - Present
    Brisbane, Queensland, Australia
  • Pwc Chair In Digital Economy
    Design Workshop Facilitator
    Pwc Chair In Digital Economy Dec 2015 - Present
    Queensland University Of Technology
    Developing and implementing innovation sprints that rapidly challenge the existing, explore new possible futures and deliver tangible outcomes to solve tough, fuzzy and intractable customer problems for the public and private sector. Within the sprints, the PwC Chair team explores the application of a "Proactive Organisation" - where organisations are able to offer services to their customers based on life events and digital signals. We study related customer value propositions and cost to serve as much as entire new services that could emerge under this paradigm.The ever-evolving methodology tested in these sprints explores a unique blend of academic research, design thinking and digital development, coupled with strong customer and stakeholder engagement.
  • Chair In Digital Economy
    Senior Designer
    Chair In Digital Economy Jan 2018 - Aug 2023
    Queensland University Of Technology
  • Queensland University Of Technology
    Senior Research Assistant
    Queensland University Of Technology Jun 2015 - Dec 2015
    Working with clients and thought leaders in drawing deep customer insights through design focussed research methods. I am currently immersed in the finance sector, running semi-structured interviews, narrative sessions and design workshops to uncover wild insights to shape our digital future.
  • Russell Mineral Equipment
    Masters By Research -Design Led Innovation
    Russell Mineral Equipment Jan 2013 - Jun 2014
    Design-led innovation has emerged as an approach that assists companies to develop new capabilities to understand and approach changing markets, by exploring innovation through the operational and strategic elements of a business. This 11- month embedded masters research applied design-led innovation to a local manufacturing business, by designing and prototyping innovation across their business model and repositioning the business and its offerings in the market.
  • Digecor
    Industrial Designer
    Digecor Aug 2012 - Jan 2013
    Brisbane
    Designing and prototyping for manufacture, an In-Flight entertainment System.
  • Water Conservation Group
    Industrial Designer & Water Savings Technician
    Water Conservation Group 2011 - 2012
    Water Conservation Group uses a variety of methods to help large water users manage their usage. I worked with their 'smart meters' as a technician: installing, calibrating, and troubleshooting a device that digitally records water usage. As an industrial designer i created a new housing for the smart meter that allowed for an simplier, faster and cleaner installation, that showed off the company's image.
  • Holloway Eyewear
    Industrial Designer
    Holloway Eyewear 2009 - 2011
    Holloway Eyewear designs and manufactures wooden sunglasses and optical eye wear from recycled wood. As a team, we established the foundation of the business through all facets of design, manufacturing, supply chain and management, to trade show conferences and graphical marketing.

Peter Townson Skills

Industrial Design Design Thinking Product Design Sketching User Centered Design Solidworks Strategic Design User Experience Model Making Design For Manufacturing Service Design Cad Adobe Creative Suite Product Innovation Graphic Design Rapid Prototyping Design Strategy Value Creation Design Research Technical Drawing Creative Direction Product Development Mechanism Design Indesign New Business Development Design Workshops Workshop Development Delivering Workshops Agile Methodologies Qualitative Research Market Research

Peter Townson Education Details

Frequently Asked Questions about Peter Townson

What company does Peter Townson work for?

Peter Townson works for Qut Centre For Future Enterprise

What is Peter Townson's role at the current company?

Peter Townson's current role is Principal Designer.

What is Peter Townson's email address?

Peter Townson's email address is p.****@****.edu.au

What schools did Peter Townson attend?

Peter Townson attended Queensland University Of Technology, Queensland University Of Technology.

What skills is Peter Townson known for?

Peter Townson has skills like Industrial Design, Design Thinking, Product Design, Sketching, User Centered Design, Solidworks, Strategic Design, User Experience, Model Making, Design For Manufacturing, Service Design, Cad.

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