Peter Tsoulos Email & Phone Number

Vaughan, Ontario, Canada

- Responsible for driving revenue growth for the organization through successful marketing, using market research, trending, pricing and product marketing. - Assess the needs of the organization, develop business strategies, goals, and new ways of driving in business.- Set new business and renewal retention goals.- Provide ongoing support to Producers/CSR on key accounts.- Seek out opportunities for sales and revenue growth and develop new ways of driving in business- Work with producers on an individual basis, providing leadership and motivation to develop and ensure performance excellence.- Lead and co-ordinate in-house seminars and workshops, providing continuous education opportunities for our producers.- Partner with other departments to foster a positive team working atmosphere, that provides our clients and insurers with a comprehensive and professional experience.- Acquire new sales talent.

• Provide coaching, training and support to a team of direct and indirect reports.• Communicate expectations to team members; manage performance and provide ongoing coaching, feedback and recognition on all productivity and quality objectives.• Act as a role model in influencing direct reports towards achievement of objectives.• Share technical and professional expertise with team members to become more competent and effective.• Provide timely coaching on all productivity and quality aspects of the job supporting the achievement of business objectives.• Coordinate the sharing of information, skills, and knowledge among direct reports.• Create and sustain positive team spirit and build employee morale through rewards and recognition and employee appreciation initiatives.• Proactively manage and demonstrate support for change among direct reports.• Monitor service, productivity and efficiency levels of direct reports to propose and implement process improvement opportunities.

• Collaborate in the development and implementation of a TD Coaching Effectiveness Model to build a culture of coaching. • Deliver and reinforce utilization of coaching model and support tools.• Identify hurdles and create action plan to overcome.• Provide behaviours insights to management team and the business on results drivers and Team Leader coaching effectiveness.• Facilitate calibration and commitment to company coaching strategy.• Facilitate peer-to-peer meeting to share coaching best practices.• Implement reverse coach the coach sessions to demonstrate effective coaching principals.

• Provided coaching and training for analysts to improve quality, sales and underwriting results.• Developed training presentations and facilitated work shops for the management team.

• Responsible for underwriting personal and specialized risk lines, including automobile, residential, fire, and marine insurance.• Accountable for meeting customer service, sales and underwriting objectives.• Developed and maintained relationships with other key partners including senior level management.• Led various internal committees including the Employee Loyalty Committee, TD Pulse Committee, Social Committee and Ovation Award Committee with a focus on sharing best practices, improving quality and center’s morale.

International Business Exchange Program

Bachelor'S Degree, Business/Commerce, General

French Language Exchange Program