Peter U. Email & Phone Number

California, United States

San Francisco Bay Area

Led the migration from on-prem to Office 365/Microsoft 365 hybrid environment, subsequently overseeing its ongoing maintenance, management, and administration. Including Exchange Online, SharePoint, Teams, etc.Managing Active Directory and Azure Active Directory (Entra) in a hybrid environment, ensuring secure and efficient user and identity management across on-premises and cloud environments. Including multiple stand alone environments.Configured and maintained Mimecast, optimizing email security and performance.Developed and implemented Identity and Access Management (IAM) protocols, including implementation of Multi-Factor Authentication (MFA) systems and conditional access to strengthen security postures and ensuring compliance.Configured and maintained Palo Alto Networks firewalls and Meraki network devices, optimizing network security and performance.Configured, managed, and secured a diverse fleet of devices across Windows, Mac, and iOS platforms using Intune, Jamf and AD systems.Orchestrated the creation of and performed testing of comprehensive backup, disaster recovery, and business continuity plans.Developed and executed incident response plans, ensuring a proactive and swift organizational response to cybersecurity incidents.Conducted digital forensics investigations in response to security incidents, providing critical insights into attack vectors and enhancing future defenses.Directed and maintained security patch management processes, mitigating vulnerabilities across servers, workstations, and network devices.Designed and implemented a comprehensive phishing awareness training campaign, educating staff on the nuances of phishing attacks through engaging training modules, simulating phishing scenarios, and training events.Conducted in-depth analysis of complex technical issues, employing advanced diagnostic tools and methodologies to identify root causes and implement effective solutions.

San Francisco Bay Area

San Francisco Bay Area

San Francisco

San Mateo

Acted as the sole IT support for the corporate office, primarily providing Desktop support.Provided bespoke support to Executive team including home offices.Maintained corporate telecom system and MDM solution

Palo Alto

Help Desk support for a wide range of technologies; including documentation and training within the Help Desk team.