Peter Ucinski Email & Phone Number

Dating back over 150 years, Beckers is a true pioneer in providing unique, high-quality solutions that answer coating needs across many sectors. Beckers is a solid global company, present in 24 locations in 18 countries with more than 1,800 employees.As Global IT Cloud Systems Engineer that manages Beckers global cloud platforms; including MS Azure and M365 (including Security, Exchange, SharePoint, Teams, Compliance, Intune, and Entra ID). I am part of the IT Operations team and representing one of the three pillars of Beckers’ IT organization which consists of IT Operations, ERP Implementation, and Data & Analytics. Reporting directly to Beckers’ Global IT Operations Manager. The IT Operations team is a geographically dispersed team and collaborates mainly through digital communication channels. Functional ownership of M365 platformResponsible for CyberSecurityCollect and clarify business requirements from the businessConfigure services and features based on business requirementsDesign, describe, and build solutions on a variety of Microsoft infrastructure platforms Monitor operational performance and recommend improvementsMonitor cloud security and identity protection, taking action to improve overall security postureRespond to and resolve security incidentsDrive user adoption of cloud technologies across the global Beckers organizationAct as lead evangelist for new ways of working using Microsoft’s modern toolsCreate, modify, and develop integrations and data flows of integrations with Microsoft systemsSupport end users with Microsoft systems, at 20+ Beckers sites around the worldClose coordination with other IT Professionals from a variety of other infrastructure disciplinesEscalate incidents to Microsoft support, using Beckers support agreement with MicrosoftAssessment of system performance and recommendation of improvementsDiagnose problems by analyzing logfiles from a variety of systems

Greater Chicago Area

The PROVEN Managed IT Services ( MSP ) program provides affordable proactive IT management and support to growing businesses. Utilizing unique framework helps Proven IT provide a range of proactive services to keep computer systems up and running and keep people and business productive.• Provide confident consultation and solution proposals based upon a deep understanding of the customer's particular business needs, existing IT system posture, adversity to risk, perceived pain-points, cultural influences, and financial/regulatory constraints.• Collaborate with customers to identify opportunities to improve risk posture, developing solutions for remediating or mitigating risks based upon the business objectives, financial constraints, regulatory requirements, and adversity to risk.Technical Responsibilities :Office 365 - Migrations from various sources, Administration, Security.Amazon Web Services / Azure VM - Virtualization, migration from on premise to cloud servers. Email Security - Implementations of email backup, email encryption, spam filtering (Barracuda, Mimecast, ProofPoint)Teams Voice implementation.Microsoft Server - Exchange and Active Directory Implementation and Administration.Achievements :Migrated over 10,000 mailboxes across hundreds of clients from various sources to Microsoft 365Migrated over 35 on-premise file servers to SharePoint/OneDriveImplemented Teams voice phone system for 10 Companies.Migrated over 50 on-premise servers to AWS and Azure Implemented various backup solutions as well email security solutions including MFA

Greater Chicago Area

Managing the support of desktop computing for administrative and academic units. The manager’s unit is charged with desktop management and the field support services for administrative and academic departments, research and respond to tickets from the help desk, work with the Infrastructure group and Campus IT staff to provide mid-level administrative tasks for managing networked computing environments, and assisting departments with the migration to new systems and services.• Manage all aspects of Desktop Support Services operations.• Manage the receipt, tracking, and resolution of Desktop Support Services requests and incidents.• Initiate, monitor, and manage Desktop Support Services related projects and activities.• Develop goals, policies and procedures affecting interaction with clients.• Proactively resolves problems and makes operational improvements.• Personnel Management, including recruitment, retention, training, development, and evaluation of Desktop Support Services staff.• Periodically reports on performance through standard reports and metrics.• Responsible for the overall implementation of technical service and troubleshooting procedures for computer system and peripheral equipment faults.

Greater Chicago Area

• Managed, maintained, and implemented various IT solutions. • Responsible for Audio/Video Solutions, Digital Imagining solutions,• Created and maintained system images and asset Tracking using Kace Kbox 2000 & 1000 Appliance.• Implemented automatic software installation push across the network using Kbox 1000 Appliance• Automated Lecture Capture Using Apple Products with Podcast Producer on Mac OS Server and iTunes.

Greater Chicago Area

ModelMetrics was a Salesforce Company where I played a pivotal role in optimizing IT infrastructure and delivering exceptional technical support. I successfully managed network systems, implemented robust security protocols, and analyzed data to improve system efficiency. During this time, I consistently resolved complex technical issues and collaborated effectively with cross-functional teams to streamline processes and enhance system performance. • Planned and coordinated corporate wide e-mail move from Microsoft's Exchange to Google Apps/Gmail, saving over $25,000 annually in hosted Exchange subscription fees and greatly reducing administrative efforts.• Developed IT support processes and capabilities by implementing a Trouble Ticket/Case management system leveraging Salesforce.com.• Administered and maintained cloud-based infrastructure consisting of Amazon Web Services (EC2 Server Virtualization, and S3 Storages)• Implemented a corporate wide Cisco based VoIP phone system enabling greater remote office integration.• Provided IT Support for 110 users (Headquarters / Remote offices)• Coordinated the creation, modification, and removal of user accounts for active directory as well as exchange server. • Researched & Purchased software, hardware and other IT supplies.• Built and configured/imaged new Apple MacBook Pro laptops for rapidly growing company.• Managed vendor relationships (Google, Salesforce, CDW, AT&T, Verizon, Apple, etc.)• Maintained online backup system - Carbonite.• Designed and implemented Wired & Wireless Cisco Network, • Cisco Phone System, Audio/Video System, Swipe Card System for new office space• On-board new employees: Set-up hardware, installed software, and trained them on all IT related needs.• Consolidated Server hardware using virtualization software.• Supported 2 VMware servers with 16 Thin Clients

• Implemented and administered MAS 500 and Sales Logix CRM by Sage software.• Implemented Barcode system for production and inventory tracking (Setup and User training)• Migrated phone system from Avaya System to Allworx VoIP phone system.• Installed and configured wireless link between two remote offices using Cisco 1300 radios.• Provided support to 70 end users on a variety of issues. • Identifying, researching, and resolving technical problems. • Maintenance, support and upgrade of servers, desktops PC's, hardware, software, operating systems.• Supported Windows Server 2003 (Active Directory) with domain and 70 Workstation.• Coordinate the creation, modification, and removal of user accounts for active directory as well as exchange server.• Troubleshoot hardware, software, and network connectivity issues, distribute and retrieve computer equipment, maintain asset inventory and maintain network printers.• Purchased software, hardware and other IT supplies as directed by superiors.• Administered and maintained the telephone system, including telephone switches.• Administered Quick Books Server with QB Clients.• Designed and Built company's website - www.rgmetals.com

• Orchestrated the design, installation, and management of lighting and visual reinforcement systems in medium to large-scale venues, utilizing computer interfaces and dedicated consoles.• Played an integral role in lighting system design and equipment procurement, contributing to optimal system functionality.• Provided expert consultation on lighting systems, ensuring optimal visual experiences for events.• Proficiently arranged stage lighting setups to enhance overall event aesthetics.• Demonstrated proficiency in setting up and configuring sound systems for diverse audio requirements.• Spearheaded the design and development of the company's website, showcasing technical and creative skills in web development

Education record

ITED Workshops include: • The Art of Leadership (2-day event) • Communication Skills for IT Executives • Managing Change Effectively •.

Associates, Computer Information Systems And Computer & Internetworking Technologies

Theory: Computer Organization & Programming. Creation of word processing, spreadsheet, database and graphics files for the purpose.