Peter Usman Email & Phone Number

Lagos, Nigeria

Lagos, Lagos State, Nigeria

• Provide Technical Presales support on calls and meetings as required.• Act as trusted advisor to support both the client & sales team alike, throughout the sales cycle.• Assist in improving sales conversion rates, by imparting my experience and knowledge into the sales process to positively influence the sale.• Regularly uncover new opportunities as part of the scoping exercise, when and where possible, feeding back these opportunities to the sales team.• Present technical aspects of sales presentations to customers & prospects, as required during the sales process.• Periodically look to develop and refresh the technical elements of sales proposals relating to areas of expertise, in a drive to constantly improve our offering.• Staying up to date on market trends and advancements in technology.• Liaise with the sales team to ensure slick customer communication, not only in arranging meetings, but ensuring achievement against internal SLAs to guarantee timely delivery at all times.

Abuja, Federal Capital Territory, Nigeria

• Translation of VISA application documents from Russian/Ukrainian Language to English Language and vice versa.

Lagos, Nigeria

• Management of environments in Azure to support optimal security, performance, scalability, availability and operations.• Work with the Engineering team to create lucrative build environments and test harnesses for deployment verification.• Merging customers' business needs with technical requirements to build scalable IT infrastructure helping generate revenue upwards of $200k.• Design cost reduction strategies for customers that reduced their monthly costs by more than 15%.• Design backup and disaster recovery strategies for organizations to aid high availability and business continuity.• Prepare technical solutions documents outlining the architecture, scope, responsibilities, and key deliverables for cloud implementation projects.• Manage, track and ensure accurate bi-weekly reports of the cloud resources available to generate actionable insights and decision-making.• Build technical relationships with customers of different sizes and operated as their trusted advisor, ensuring they get the most out of the cloud at every stage of their journey.• Work closely with Sales teams, Account managers, and Project managers internally as the voice of the customer to define key deliverables and schedules to satisfy the technical objectives of the implementation.

Lagos, Nigeria

• Facilitate purchase of supplies and equipment by coordinating with qualified vendors.• Provide Administrative and daily operational support to the MainOne's Cloud team to ensure compliance with internal Operational Level Agreements (OLAs).• Administration of Management portals (ERP).• Administration of Vendor/Partner portals (CSP, Azure, Fortinet, DiGiCert).• Support users with training, technical assistance and network improvements.• Coordinate computer network access and use as master control operator.• Document, research and resolve customer service issues.• Listen to customer requests and specifications and made suggestions to appropriately fulfil needs.

Lagos, Nigeria

I was responsible for managing corporate travel, including policy development, travel arrangements, and vendor relations. I negotiate with service providers, book tickets, reconcile expenses, and ensure policy compliance. Additionally, I seek opportunities to improve and innovate the travel program to better serve organizational needs.

Lagos, Nigeria

I took on responsibilities in customer interactions, financial reporting, and administrative support. Demonstrate strong communication and conflict management skills, prepare reconciliations and financial statements, and ensure accurate, professional correspondence for business needs. Additionally, I maintain event schedules, manage advanced Excel spreadsheets, update tracking databases, adhere to QHSE policies, and support various other tasks as assigned, contributing to smooth operations and goal achievement.

Lagos, Nigeria

I was instrumental in streamlining administrative processes, from organizing data entry and office aesthetics to managing event calendars and updating databases. I support daily workflows, ensure accurate financial documentation, and leverage advanced Excel skills to create detailed reports and lists, enhancing overall operational efficiency and organization.

Lagos, Nigeria

• Real-time monitoring of allocated network nodes from transmission alarms via network management software tools such as Huawei i-Manager (M2000/U2000).• Failure based RCA, fault tracing, trouble ticketing and escalation of transmission failures.• Ensuring the transmission related faults is correctly diagnosed as first line support to field Engineers.• Strict adherence to service level agreement by proactive handling traffic related faults.• Follow up, filing and saving reported problems.

Bachelor’S Degree, Electrical And Electronics Engineering, First Class

Graduated with Bachelors's Honours in Electrical Engineering. Majored in Electrical Systems and Networks. Took selective courses in Power.

Diploma, Russian Language, Second Class Upper