Peter Nielsen

Peter Nielsen Email and Phone Number

Customer Quality Specialist, Customer Service and Product Support at Viking Air Limited @ Viking Air Limited
sidney, british columbia, canada
Peter Nielsen's Location
Calgary, Alberta, Canada, Canada
Peter Nielsen's Contact Details

Peter Nielsen personal email

n/a
About Peter Nielsen

I am a customer focused, quality and process improvement professional with an extensive history of identifying issues and implementing solutions for both product quality and manufacturing processes. Knowledgeable in Quality Management Systems, including ISO9001, AS9100 & TL9001, I have developed and implemented many quality processes throughout my career. I take an analytical, data-driven approach to monitoring quality, identifying opportunities for improvement and achieving root cause. Experienced in a wide range of quality and reliability techniques and statistical tools.I’ve been effective as both a project team leader and team member in a cross-functional environment. Proven ability to build and maintain relationships at all levels of the organization and with suppliers across the country and around the globe. Excellent written and verbal communications skills.A nerd, with computer skills and interests spanning Power BI, advanced Microsoft Excel & VBA to SQL, R & introductory C programming. Actively interested in Data Science.Flexible, agile and open to alternative ideas and solutions. Just as no problem is the same, there is no one way to achieve a result.Demonstrated Abilities:• Root Cause Analysis• Data analysis in Excel, Power BI, SQL & R. • Working with data from multiple sources produce actionable insights. • Product and Process Quality and Cost Improvement• Cross-Functional Team leadership and Mentoring • Data Analysis and Reporting• Quality Management Systems (ISO9001 / AS9100 /TL9001)• High degree of self-direction

Peter Nielsen's Current Company Details
Viking Air Limited

Viking Air Limited

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Customer Quality Specialist, Customer Service and Product Support at Viking Air Limited
sidney, british columbia, canada
Website:
vikingair.com
Employees:
305
Peter Nielsen Work Experience Details
  • Viking Air Limited
    Customer Quality Specialist, Customer Service And Product Support
    Viking Air Limited Mar 2018 - Present
    Calgary, Canada Area
    Single point of contact for ensuring customer quality related concerns were addressed for issues spanning product documentation and certification to part fitment and non-conformity. Implemented & improved several processes including notice of escape and EASA maintenance training exposition. Pioneered the used of Power BI in viking for data analytics and reporting, constructed multiple reports. Construct reports in R markdown to streamline notice of escape and reliability reporting,
  • Ericsson
    Senior Quality And Reliability Engineering Specialist
    Ericsson Jan 2010 - Dec 2017
    Calgary, Canada Area
    Managed reliability performance for several wireless base station and telephone exchange server products. Monitored return rate trends and initiated corrective actions to improve performance; coordinated actions of contract manufacturers, suppliers, and hardware & software design. Provided statistical analysis of reliability and quality data. Chaired monthly reviews of product reliability performance with the leadership team. Quality reporting tools administrator.
  • Nortel Networks
    Reliability & Quality Engineering Specialist
    Nortel Networks 2005 - Dec 2009
    Calgary, Canada Area
    Managed reliability performance for several CDMA products. Drove corrective action on adverse trends. Presented in monthly reviews of product reliability performance with the leadership team. Provided statistical analysis of reliability and quality data. Administrator of Nortel corporate quality reporting tools. Customer quality prime, for Telus, US Cellular, AT&T, and Bell Canada, presented reliability results and action plans to customers in monthly KPI reviews.
  • Nortel Networks
    Data Analyst And Tools Developer
    Nortel Networks 2003 - 2004
    Developed Java web applications and SQL databases to support CDMA business. Database administration. Fulfilled ad-hoc data analysis requests from other quality team members.
  • Nortel Networks
    Previous Experience
    Nortel Networks 1983 - 2003
    • Managed all aspects of production and repair areas, including staffing, employee development, scheduling for 50+ staff. Responsible for a budget of $20M+. • Project manager for first ISO9001 registration of any Nortel facility. • Provided employee training in Statistical Process control and TQM.• Developed and implemented quality system for circuit card manufacturing.

Peter Nielsen Skills

Manufacturing Product Management Cross Functional Team Leadership Program Management Cdma Process Improvement Wireless Telecommunications Gsm Wcdma Rf 3g Ip Cellular Communications 4g Evdo 3gpp Integration Testing Data Analysis Statistical Tools Reliability Engineering Software Development

Peter Nielsen Education Details

Frequently Asked Questions about Peter Nielsen

What company does Peter Nielsen work for?

Peter Nielsen works for Viking Air Limited

What is Peter Nielsen's role at the current company?

Peter Nielsen's current role is Customer Quality Specialist, Customer Service and Product Support at Viking Air Limited.

What is Peter Nielsen's email address?

Peter Nielsen's email address is pe****@****live.ca

What schools did Peter Nielsen attend?

Peter Nielsen attended British Columbia Institute Of Technology, American Society Of Quality, Skill Soft.

What skills is Peter Nielsen known for?

Peter Nielsen has skills like Manufacturing, Product Management, Cross Functional Team Leadership, Program Management, Cdma, Process Improvement, Wireless, Telecommunications, Gsm, Wcdma, Rf, 3g.

Who are Peter Nielsen's colleagues?

Peter Nielsen's colleagues are Changjin Kim, Matt Naus, Vic Riley, Weidi Sangma, John Van't-Haaff, Cintiha Martinez Velasquez, Kelly Alliston.

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