Peter Nielsen
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Peter Nielsen Email & Phone Number

Customer Quality Specialist, Customer Service and Product Support at Viking Air Limited
Location: Calgary, Alberta, Canada 5 work roles 3 schools
1 work email found @vikingair.com LinkedIn matched
✓ Verified July 2026 4 data sources Profile completeness 100%

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Work email p****@vikingair.com
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Current company
Role
Customer Quality Specialist, Customer Service and Product Support
Location
Calgary, Alberta, Canada
Company size

Who is Peter Nielsen? Overview

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Quick answer

Peter Nielsen is listed as Customer Quality Specialist, Customer Service and Product Support at Viking Air Limited, a with 305 employees, based in Calgary, Alberta, Canada. AeroLeads shows a work email signal at vikingair.com and a matched LinkedIn profile for Peter Nielsen.

Peter Nielsen previously worked as Senior Quality and Reliability Engineering Specialist at Ericsson and Reliability & Quality Engineering Specialist at Nortel Networks. Peter Nielsen holds Electronics Engineering, Control Systems from British Columbia Institute Of Technology.

Company email context

Email format at Viking Air Limited

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{first}.{last}@vikingair.com
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Profile bio

About Peter Nielsen

I am a customer focused, quality and process improvement professional with an extensive history of identifying issues and implementing solutions for both product quality and manufacturing processes. Knowledgeable in Quality Management Systems, including ISO9001, AS9100 & TL9001, I have developed and implemented many quality processes throughout my career. I take an analytical, data-driven approach to monitoring quality, identifying opportunities for improvement and achieving root cause. Experienced in a wide range of quality and reliability techniques and statistical tools.I’ve been effective as both a project team leader and team member in a cross-functional environment. Proven ability to build and maintain relationships at all levels of the organization and with suppliers across the country and around the globe. Excellent written and verbal communications skills.A nerd, with computer skills and interests spanning Power BI, advanced Microsoft Excel & VBA to SQL, R & introductory C programming. Actively interested in Data Science.Flexible, agile and open to alternative ideas and solutions. Just as no problem is the same, there is no one way to achieve a result.Demonstrated Abilities:• Root Cause Analysis• Data analysis in Excel, Power BI, SQL & R. • Working with data from multiple sources produce actionable insights. • Product and Process Quality and Cost Improvement• Cross-Functional Team leadership and Mentoring • Data Analysis and Reporting• Quality Management Systems (ISO9001 / AS9100 /TL9001)• High degree of self-direction

Listed skills include Manufacturing, Product Management, Cross Functional Team Leadership, Program Management, and 19 others.

Current workplace

Peter Nielsen's current company

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Viking Air Limited
Viking Air Limited
Customer Quality Specialist, Customer Service and Product Support
sidney, british columbia, canada
Website
Employees
305
AeroLeads page
5 roles · 44 years

Peter Nielsen work experience

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Customer Quality Specialist, Customer Service And Product Support

Current

Calgary, Canada Area

Single point of contact for ensuring customer quality related concerns were addressed for issues spanning product documentation and certification to part fitment and non-conformity. Implemented & improved several processes including notice of escape and EASA maintenance training exposition. Pioneered the used of Power BI in viking for data analytics and reporting, constructed multiple reports. Construct reports in R markdown to streamline notice of escape and reliability reporting,

Mar 2018 - Present

Senior Quality And Reliability Engineering Specialist

Calgary, Canada Area

Managed reliability performance for several wireless base station and telephone exchange server products. Monitored return rate trends and initiated corrective actions to improve performance; coordinated actions of contract manufacturers, suppliers, and hardware & software design. Provided statistical analysis of reliability and quality data. Chaired monthly reviews of product reliability performance with the leadership team. Quality reporting tools administrator.

Jan 2010 - Dec 2017

Reliability & Quality Engineering Specialist

Calgary, Canada Area

Managed reliability performance for several CDMA products. Drove corrective action on adverse trends. Presented in monthly reviews of product reliability performance with the leadership team. Provided statistical analysis of reliability and quality data. Administrator of Nortel corporate quality reporting tools. Customer quality prime, for Telus, US Cellular, AT&T, and Bell Canada, presented reliability results and action plans to customers in monthly KPI reviews.

2005 - Dec 2009

Data Analyst And Tools Developer

Developed Java web applications and SQL databases to support CDMA business. Database administration. Fulfilled ad-hoc data analysis requests from other quality team members.

2003 - 2004 ~1 yr

Previous Experience

• Managed all aspects of production and repair areas, including staffing, employee development, scheduling for 50+ staff. Responsible for a budget of $20M+. • Project manager for first ISO9001 registration of any Nortel facility. • Provided employee training in Statistical Process control and TQM.• Developed and implemented quality system for circuit card manufacturing.

1983 - 2003 ~20 yrs
Team & coworkers

Colleagues at Viking Air Limited

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3 education records

Peter Nielsen education

Certified Quality Tech, Quality

American Society Of Quality

Six Sigma Green Belt Certification Preparation

Skill Soft
FAQ

Frequently asked questions about Peter Nielsen

Quick answers generated from the profile data available on this page.

What company does Peter Nielsen work for?

Peter Nielsen works for Viking Air Limited.

What is Peter Nielsen's role at Viking Air Limited?

Peter Nielsen is listed as Customer Quality Specialist, Customer Service and Product Support at Viking Air Limited.

What is Peter Nielsen's email address?

AeroLeads has found 1 work email signal at @vikingair.com for Peter Nielsen at Viking Air Limited.

Where is Peter Nielsen based?

Peter Nielsen is based in Calgary, Alberta, Canada while working with Viking Air Limited.

What companies has Peter Nielsen worked for?

Peter Nielsen has worked for Viking Air Limited, Ericsson, and Nortel Networks.

Who are Peter Nielsen's colleagues at Viking Air Limited?

Peter Nielsen's colleagues at Viking Air Limited include Karl Lepik, Reg Blackwell, Luc Lanoue, Lawry Clayton, and John Van'T-Haaff.

How can I contact Peter Nielsen?

You can use AeroLeads to view verified contact signals for Peter Nielsen at Viking Air Limited, including work email, phone, and LinkedIn data when available.

What schools did Peter Nielsen attend?

Peter Nielsen holds Electronics Engineering, Control Systems from British Columbia Institute Of Technology.

What skills is Peter Nielsen known for?

Peter Nielsen is listed with skills including Manufacturing, Product Management, Cross Functional Team Leadership, Program Management, Cdma, Process Improvement, Wireless, and Telecommunications.

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