As an accomplished Senior Franchise Director within the new and used automotive sectors, I led and managed multiple sites and teams to deliver exceptional financial results. I exceeded financial targets, built high performing teams, and delivered exceptional customer service standards in line with and exceeding company and brand expectations.Throughout my recent career, I managed a network of 35 franchised branches and used car supermarkets across multiple UK locations, with a team of over 600+ sales staff, 100+ managers and an operations team of 6. All reported to me directly or indirectly. I coach, train, and build teams focused on driving sales, selling finance and delivering excellent customer service, with a view to exceeding revenue and profit targets. I adopt a pro-active approach to driving continuous improvement through processes and procedures.For example; I rolled out Vehicle Preparation Centres accelerating the turnaround of stock vehicles, hereby supporting sales activities, enhancing margins and creating branch workshop capacity focused on higher margin retail customers. Targeting several existing locations I rolled out a "Supersite" high volume fast turn used car supermarket concept, with a view to sweating existing assets more effectively thus delivering an enhanced bottom line with little increase in overheads.I oversaw and managed budgets. I encouraged the sharing of best practice, training and guidance across branches. I have supported Operations Managers, via coaching and guidance, helping them provide the tools that create excellent sales teams and deliver on financial targets consistently. During my time with Arnold Clark, I progressed from a Sales Executive to General and then Operations Manager. Prior to my most recent role, I was the Group Training and Performance Development Manager where I led the improvement in group sales practices by developing a consistent business model and sales KPIs.I utilise my strong interpersonal and communication skills to build long term relationships withcolleagues, train and coach staff, and negotiate with car manufacturers and vehicle suppliers. I enjoy a challenge and believe my record suggests I would be a valuable addition to any team.A few career takeaways ; Operations Manager Vauxhall England -Increased profitability across 8 x sites from £1M to £6MFranchise Manager for Motorstore/Fiat/Jeep/Abarth/Alfa Romeo -Record volume month 10,000 unitsRecord volume year 90,000 units1st Franchise Manager to deliver £20M profit in a calendar yearRecord year £42M profit