Peter Valiante Email & Phone Number

Richmond, Virginia Area

Manage a team of associates responsible for ensuring the licensing compliance of the organization as well as our travel partners.

•Responsible for ongoing management of the clinical licensing process for the enterprise for disease management and care management business units. •Successfully managed a team of 24 associates through coaching, mentoring, and ongoing career development efforts through various WellPoint approved initiatives. •Lead the development and delivery of departmental Filenet/BPM work flow system in an effort to enhance productivity and day to day processes and procedures. •Develop strong relationships with business units across the enterprise in an effort to consistently meet their licensure needs in order to effectively support WellPoint members. •Supports legal, compliance, and regulatory standards and requirements at the local and national level. • Develop and maintain a rapport with boards of nursing across the country. • Work closely with Operations Division licensure liaisons to successfully development and implement a licensure strategy ensure adequate licensing for nurse staff. • Successfully manage an overall inventory of 20,000 licenses needed to support local and national nursing divisions.

•Serve as lead point of contact between Care Management division and Clinician Multi-State Licensure department. •Interact on a daily basis with licensure department staff and management to research and resolve licensure related issues. •Serve on work team to assist in development of processes and procedures needed as a result of internal audit of licensure department. •Responsible for ongoing analysis to determine licensure needs for Care Management Center division and work with licensure department to ensure timely execution of new licensure requests and renewals as needed. •Work with Care Management nurse managers and site directors to ensure all nurses are compliant with licensure. •Serves as a project leader on business optimization sub-team. Facilitates all meetings, agendas, and minutes and communicates outcomes to key stakeholders. •Served as administrator of requisition management process for Operations and Care Management Center divisions. •Serve as administrator over service management work request system for Operations and Care Management Center divisions.

•Contracted to serve in a Data Mining Analyst position and converted to a permanent employee in October 2008. •Analyze and document IVR call statistics including but not limited to inbound and outbound calls using Excel Pivot Tables and PowerPoint.•Provide daily and monthly reports to the leadership team for all HMC programs identifying trends including but not limited to inbound/outbound calls, enrollment statistics, talk time, and case management. •Extract data used for reporting from Hyperion and Microsoft SQL Server. •Work directly with development to insure data used for reporting meets customer expectations. •Responsible for implementation and overall management of Replicon time reporting software and internal business intake process.•Serve as Hyperion, Replicon, and Ops Performance 411 Tool system administrator.•Assist in training new users on reporting functionality for Hyperion, Replicon, and the Ops Performance 411 Tool.

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Associate Of Arts And Sciences (A.A.S.), Business Administration, Management And Operations

Certificate, Meeting And Event Planning

Education record