Peter Vergara
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Peter Vergara Email & Phone Number

Customer Service Officer - National Key Accounts at Transurban
Location: Greater Melbourne Area, Australia, Australia 17 work roles 1 school
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Current company
Role
Customer Service Officer - National Key Accounts
Location
Greater Melbourne Area, Australia, Australia
Company size

Who is Peter Vergara? Overview

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Quick answer

Peter Vergara is listed as Customer Service Officer - National Key Accounts at Transurban, a company with 2188 employees, based in Greater Melbourne Area, Australia, Australia. AeroLeads shows a matched LinkedIn profile for Peter Vergara.

Peter Vergara previously worked as Customer Delivery Specialist at Transurban and Customer Service Officer at Transurban. Peter Vergara holds Certificate 4 In Frontline Management, Hospitality Administration/Management from Crown College.

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Email format at Transurban

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Transurban

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Profile bio

About Peter Vergara

Consistently proving myself everyday through learning and enjoying what I do and results follow.

Listed skills include Hotels, Hospitality Management, Hospitality Industry, Hospitality, and 12 others.

Current workplace

Peter Vergara's current company

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Transurban
Transurban
Customer Service Officer - National Key Accounts
Melbourne, VIC, AU
Website
Employees
2188
AeroLeads page
17 roles · 18 years

Peter Vergara work experience

A career timeline built from the work history available for this profile.

Customer Service Officer - National Key Accounts

Melbourne, VIC, AU

Customer Delivery Specialist

Current

Melbourne, Victoria, Australia

Feb 2024 - Present

Customer Service Officer

Current

Melbourne, Victoria, Australia

Feb 2022 - Present

Subject Matter Expert

Current

Australia

Feb 2022 - Present

Project - Sme

Australia

May 2023 - Mar 2024

Novated Lease Consultant/Customer Support/Phone Sales

Melbourne, Victoria, Australia

Jul 2018 - Jul 2019

Business Owner

Osvin Hospitality
Aug 2017 - Dec 2018

Employee Liaison Officer

Richmond, Victoria, Australia

Jan 2017 - Aug 2017

Sales And Reservations Manager

City Road, Southbank 3006

- Generate Sales through connecting with Businesses And establishing lasting relationships to ensure repeat business - Monitor Sales and client movements- Monitoring rates and pick-ups to ensure efficiency in maximising inventory- KPI's include:Overall Net Revenue of the company for the financial yearThe Front Office department revenueDirect Sales.

Jul 2016 - Nov 2016

Front Office - Reservations Manager

Aria Hotel Apartments

Southbank Melbourne

Mar 2016 - Jul 2016

Front Office Supervisor / (Higher Duties - Duty Manager)

Crown Metropol Melbourne

Day to day duties are the following:Ensure Operations (Facilities, Staffing Levels, Inventory, Hotel presentation, OH&S) are in order and up to standard, Sales strategy to achieve 100% Occupancy Staff engagementResolve escalations from staffResolve internal staff issuesSupport Duty Manager team with tasks such as, but not limited to: Responding to guest.

May 2014 - Jan 2015

Front Office Supervisor

8 Whiteman St, Melbourne

Main duties and responsibilities include but not limited to:Cashiering (personal and Main float)Handling escalated guest queries/complaintsConflict resolution (staff and guest)Monitor budget in relation to labor, stocks, Upsell revenue, Concierge revenueReconcillation of Upsells and Concierge at end of monthMaintaining staff knowledge are up to date in.

Jan 2014 - Jan 2015

Front Office Attendant

8 Whiteman St, Melbourne

CashieringUpsells ($2000/month)Guest check in and outFiling of all paperwork (Registration cards, Concierge paperwork, Vip profiles etc.)Enhancing the guest experience through customer serviceUpsell Champion (Reconciliation of Upsells for the month to determine rebates and how much team made)Opera Champion (Department represenative for all Opera Upgrades.

Jul 2011 - Dec 2013

Guest Service Agent

Oaks On Collins

Collins St, Melbourne, Australia 3000

As a GSA, main responsibilities were the following:Guest check in and outHandle guest queries/complaintsConciergeBasic Front Office duties such as Cashiering and Filing.Monitoring GDS and iHotelier through out the day on weekends and after hours during mon to friday

Apr 2010 - Jun 2011

Account Executive

Modern Imaging Solutions

Manila, Philippines

Process order from existing clients and making sure that Company has profit by canvassing different vendorsProducing New clients and turning hot leads into new accounts through telemarketingNegotiating prices with clients to encourage repeat orders

2008 - 2010 ~2 yrs
Team & coworkers

Colleagues at Transurban

Other employees you can reach at transurban.com. View company contacts for 2188 employees →

1 education record

Peter Vergara education

  • Crown College
    Crown College
    Hospitality Administration/Management
FAQ

Frequently asked questions about Peter Vergara

Quick answers generated from the profile data available on this page.

What company does Peter Vergara work for?

Peter Vergara works for Transurban.

What is Peter Vergara's role at Transurban?

Peter Vergara is listed as Customer Service Officer - National Key Accounts at Transurban.

Where is Peter Vergara based?

Peter Vergara is based in Greater Melbourne Area, Australia, Australia while working with Transurban.

What companies has Peter Vergara worked for?

Peter Vergara has worked for Transurban, Paywise Salary Packaging & Employee Benefits, Salarypackagingplus, Osvin Hospitality, and Wise Employment.

Who are Peter Vergara's colleagues at Transurban?

Peter Vergara's colleagues at Transurban include Matthew Marszal, Erika Spissu, Viet Nguyen, Neha Sata Bharani, and Steve Burroughs.

How can I contact Peter Vergara?

You can use AeroLeads to view verified contact signals for Peter Vergara at Transurban, including work email, phone, and LinkedIn data when available.

What schools did Peter Vergara attend?

Peter Vergara holds Certificate 4 In Frontline Management, Hospitality Administration/Management from Crown College.

What skills is Peter Vergara known for?

Peter Vergara is listed with skills including Hotels, Hospitality Management, Hospitality Industry, Hospitality, Front Office, Food, Opera, and Hotel Booking.

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