Relevant Experience & AccomplishmentsProject Development and Training• Selection, programming and implementation of property management software packages in hotel, restaurant and marina divisions, creating improved data collection and billing process. Eliminating bad debts, decreased the accounts receivable from multiple months to prepaid charges. Development of a uniform system of accounts for whole operation, to allow report comparisons between different operating divisions within the company.• Conducted training seminars of staff to enhance skills and knowledge in all divisions.• Created and managed the sales and marketing plans to enhance occupancy and overall revenue. Prepared for and tradeshow promotions. Experience in creating a new image for an existing operation with modern day marketing tools and internet.• Developed and marketed slip and condo sales of resort expansion. Negotiated commercial leases with new tenants.• Developing marina and retail services on Roatan, negotiating with charter fleet to establish on Roatan. • Planning, programming and training of staff on Parrot Tree’s property management system (Software and hardware).• Designed the country Inn’s room, food and beverage programs and conducted operation assessments.• Successfully established prime country inn and conference center in Steinbach, Manitoba• Designed and managed $1.5 million Dutch Connection country inn/ restaurant building project.• Secured funding, managed application for Grow Bond funding for $3.5 Million building expansion project.• Revived Winnipeg diner, turning derelict building into prime diner Edelweiss Bistro.• Developed/opened 150 seat golf course food and beverage operation.• Formulated, wrote, trained and implemented all electronic operational manuals of Hyatt Regency Cheju, and new employee orientation manuals..Languages