• Manage several companies, as: Sebia, Mindray, Madx, Dynex, Eurospital, Bioperfectus, Biorad, Genolution, Edan, and Zybio.• Maintain accurate records of service activities, repairs, and inspections.• Ensure all laboratory devices comply with relevant regulations and standards (e.g., ISO).• Support our global offices in Egypt, KSA, Turkey, Kuwait, Qatar, and Bahrain.• Driving sales and marketing initiatives, enhancing product positioning and customer engagement.• Oversee the… Show more • Manage several companies, as: Sebia, Mindray, Madx, Dynex, Eurospital, Bioperfectus, Biorad, Genolution, Edan, and Zybio.• Maintain accurate records of service activities, repairs, and inspections.• Ensure all laboratory devices comply with relevant regulations and standards (e.g., ISO).• Support our global offices in Egypt, KSA, Turkey, Kuwait, Qatar, and Bahrain.• Driving sales and marketing initiatives, enhancing product positioning and customer engagement.• Oversee the hiring, training, and monitoring of technical service staff in company.• Organize training programs to educate technical service personnel on standard operating procedures.• Build and maintain good working relationships with clients to maximize patronage.• Develop and manage budgets for equipment maintenance and service activities. Show less

Sales, Marketing, maintenance, and technical support.Hiring & Coaching application specialists and service engineers.Installing new equipment and do the required adjustment as per manufacturer specifications.Performing training and seminars, developing training materials and analyzer manual guides in different languages with pictures.New product launch preparation.Understanding customer needs, handling customer complaints.Buying process, understanding… Show more Sales, Marketing, maintenance, and technical support.Hiring & Coaching application specialists and service engineers.Installing new equipment and do the required adjustment as per manufacturer specifications.Performing training and seminars, developing training materials and analyzer manual guides in different languages with pictures.New product launch preparation.Understanding customer needs, handling customer complaints.Buying process, understanding competitors.Develop new relationships with end-user accounts.Segmentation & targeting, development of segment strategy, and tactics. Show less

Performing routine maintenance checks, and technical support for IVD equipment.Installing new equipment and do the required adjustment as per manufacturer specifications.Training lab staff members to operate the IVD equipment with demonstration.Responsible for design validation, verification, ensure performing quality control according to westgard rules , and calibration.Facilitate workshops to develop business requirements; create demonstrations and assist the… Show more Performing routine maintenance checks, and technical support for IVD equipment.Installing new equipment and do the required adjustment as per manufacturer specifications.Training lab staff members to operate the IVD equipment with demonstration.Responsible for design validation, verification, ensure performing quality control according to westgard rules , and calibration.Facilitate workshops to develop business requirements; create demonstrations and assist the customers.Work closely with Lab teams in problem solving and assisting them with the accreditation.Perform requirements gathering, Business Process Analysis.Understand customer requirementsComplex troubleshooting for service and application issues. Show less

Performing routine maintenance checks on IVD equipment.Installing new equipment and do the required adjustment as per manufacturer specifications.Training staff members and students to operate and acre for equipment with physical demonstration.Updating the inventory, placing orders for IVD equipment or spare-parts as required and verifying deliveries.Preparing the technical reports and reviewing the technical offers.Repairing faculty machinery on a routine basis and tending… Show more Performing routine maintenance checks on IVD equipment.Installing new equipment and do the required adjustment as per manufacturer specifications.Training staff members and students to operate and acre for equipment with physical demonstration.Updating the inventory, placing orders for IVD equipment or spare-parts as required and verifying deliveries.Preparing the technical reports and reviewing the technical offers.Repairing faculty machinery on a routine basis and tending to emergency repairs as needed.Maintain a daily maintenance report about the breakdowns.Ensuring that all equipment meets company standards of safety and quality, and its compliance with relevant laws. Show less

Performing routine maintenance checks, and technical support for IVD equipment.Installing new equipment and do the required adjustment as per manufacturer specifications.Training lab staff members to operate the IVD equipment with demonstration.Responsible for design validation, verification, and calibration.Facilitate workshops to develop business requirements; create demonstrations and assist the customers.Work closely with Lab teams in problem solving and assisting them… Show more Performing routine maintenance checks, and technical support for IVD equipment.Installing new equipment and do the required adjustment as per manufacturer specifications.Training lab staff members to operate the IVD equipment with demonstration.Responsible for design validation, verification, and calibration.Facilitate workshops to develop business requirements; create demonstrations and assist the customers.Work closely with Lab teams in problem solving and assisting them with the accreditation.Perform requirements gathering, Business Process Analysis.Understand customer requirementsComplex troubleshooting for service and application issues. Show less