Peter Vincent Email & Phone Number

Unites States , Canada

Key Strengths- Taking client calls for the open roles to work on.- Recruiting resources for various IT and non-IT requirements through understanding of functional hiring needs,- Participating in recruitment, interview and selection of candidates for various levels of position openings and promote a work environment that openly embraces individuals with diverse backgrounds and experiences.- Develop strong client and candidate relationships and maintain communication with both.- Source, screen, evaluate and select candidates through a structured recruitment process designed to obtain the best candidates.- Inform applicants about the job duties and responsibilities, compensation and benefits, work schedules and working conditions, company policies, promotional opportunities and other related information.- Utilized knowledge of multiple recruiting sources such as Dice, Monster, LinkedIn and execute various recruiting strategies.- Generated qualified candidates through cost-effective efforts (i.e., alternative sourcing).- Utilized a resume database for sourcing and tracking of all candidates.- High level of proficiency with MS Outlook, Office, MS Word and Excel software.- Familiar with Internet navigation and on-line recruiting technologies/tools.- Demonstrated oral presentation and written communication skills.- Ability to handle volume recruiting in a fast paced, structured environment, adhering to strict deadlines.

Toronto, Canada Area

- Responsible for hands-on recruiting for USA and Canada requirements.- Recruited on various IT and non-IT requirements through understanding of functional hiring needs, - position specifications and search requirements.- Participated in recruitment, interview and selection of candidates for various levels of position openings and promote a work environment that openly embraces individuals with diverse backgrounds and experiences.- Develop strong client and candidate relationships and maintain communication with both.- Source, screen, evaluate and select candidates through a structured recruitment process designed to obtain the best candidates.- Inform applicants about the job duties and responsibilities, compensation and benefits, work schedules and working conditions, company policies, promotional opportunities and other related information.- Utilized knowledge of multiple recruiting sources such as Dice, Monster, Workopolis, LinkedIn and execute various recruiting strategies.- Generated qualified candidates through cost-effective efforts (i.e., alternative sourcing).- Utilized a resume database for sourcing and tracking of all candidates.- High level of proficiency with MS Outlook, Office, MS Word and Excel software.- Familiar with Internet navigation and on-line recruiting technologies/tools.- Demonstrated oral presentation and written communication skills.- Ability to handle volume recruiting in a fast paced, structured environment, adhering to strict deadlines.

United States

•Communicating and coordinating with hiring managers about their open needs, and providing general oversight of the selection process, interviewing guidelines offer letters as it pertains to the banks policies.•Sourcing, pre-screening and Interviewing qualified applicants for open positions•Sourcing Sales, Marketing and BDM to fill open positions•Utilising job boards (Monster, Indeed and CareerBuilder) and social networks (LinkedIn) to source a wide variety of passive and active job seekers. •Utilising Bullhorn to manage, and creating a pipeline of qualified candidates for present and future use.Recruiting environments•RPO•Full Desk•Corporate Recruiting•Staffing/Agency RecruitingIndustries•Health Care/Allied Health•Clinical/Life Sciences•IT/Technical•Accounting/Finance/Banking•Clerical/Admin/HR•Property Management•Engineering•Sales/Marketing•Call Center

Visakhapatnam

• Monitoring calls and chats, providing feedbacks to the concerned technicians.• Recording the feedbacks and uploading them on a daily basis.• Sending the feedbacks through e-mail and making sure that the technician is on the same page.• Participating in the Updates call and rolling the updates to the floor.• Providing the findings and sending the MOM for the update call. • Participation in the client calls and providing the concerns from the floor. • Taking training session on Quality parameters for the new associates.• Monitoring chats and calls and providing the scores for nesting batches.• Certifying the nesting associates and making sure that they are thorough on call/chat flow before hitting the floor.• Participating in the calibration call with third party Quality team and Symantec clients.• Making sure that all the findings are in the same page with the Quality team and the clients.• Gauging the R&R (Repeatability & Reproducibility) and making sure that the score is not falling below 90%.• Sending day end, weekly, biweekly and monthly reports to all the managers.• Sending the floor team scores and the positions of the teams to their concerned team leads.

Tirupathi

• Managing a group of 13 agents.• Looking after the Leave management, log in and log out details of the agents. • Handling Escalation Calls from the agents.• Sending the daily sales reports to the clients along with the detailed summary.• Participating in the conference calls with the clients to get the project details. • Training the agents on the project and the process to be followed. • Sending the performance reports of the agents to the clients and get their approval.

Hyderabad

• Searching the web for different web site designs.• Helping the web designers in designing the web sites.• Handling the administration duties of the branch.• Inviting the quotes from different vendors and finalizing the best deal.• Handled the house keeping and security personnel for the same location.• Looking after all the service and maintenance duties of the main branch.• Contacting the vendors for quick and timely delivery of the branch needs such as visiting cards, air coolers’ servicing, generators, food etc.• Arranging the transportation and looking after all the formalities during clients’ visits.