Peter Watson Email & Phone Number

Talent StrategistAssisting service-driven organizations using a proven process, develop a customized and strategic approach to improve key business metrics (e.g. enhanced Customer/Guest satisfaction, increased revenues, improved operational efficiencies, heightened employee engagement, improved talent retention).An experienced business leader who is highly focused on service delivery. With an empathetic and flexible style, facilitates the building of cultures where all operating processes are aligned to support an overall vision, leading to organizational success.High energy individual with strong presentation skills who is able to establish strategic priorities with Executive Committees and work with managers and line staff to support core strategies while simultaneously having a capacity to understand the tactics necessary to achieve pre-determined business goals.

Provided Organizational Development support, through the Company's growth from 8 Hotels in Canada to over 50 Hotels in 8 countries. Oversaw various initiatives including Structured Selection, Leadership Development, Performance Management, Reward & Recognition, Employee Engagement Surveys and Employee Training.

Various Senior Management positions in Food & Beverage, Rooms Division and Sales in recognized Hotel and Restaurant Companies