Responsible for technology & operations reviews including:• Cloud Maturity Assessment - including developing a comprehensive assessment framework.• API security.• DevSecOps Maturity Assessment.• Customer Service Review.• Project Delivery Assessment.• Cyber security (including CPS234)Responsible for defining continuous assurance and analytics strategy and assisted the IIA data analytics working group for defining course content.

Responsible for annual planning and delivery of technology audits across Australia and Asia market units, including DevSecOps and Cyber (CPS2234). Assisted in development of data analytics approach.

Responsible for delivery of Risk Support Plan for Safeguarding, Safety & Security, Injury & Well-being, Insurance, Anti-Corruption, Risk, Compliance & Assurance. Managed the business case definition, analysis and piloting/implementation of multiple platforms including, Learning Management Ecosystem, Risk Intelligence Analytics, Travel Security, Site Inspection, Simple Case Management, Digital Workplace, Insurance Claim Lodgement, Incident Management, Whistle-blower reporting, Partner/Staff Vetting, Diver & Vehicle Risk Reduction.

Cyber governance consulting and IRAP preparation support.Clients included:• Australia Post (information protection)• Australian Health Practitioner Regulation Agency (information risk management)• Karingal

Team building, value adding, pragmatic assurance providerResponsible for Group Internal Audit - Operations portfolio. Role involves working closely with core operational areas including contact centres, on-line service delivery, financial protection & investment administration teams, central accounting teams & the Program Management Office. Also responsible for working with Group Operational Risk & IS Risk teams, overseeing the IT audit program across all areas, presenting the monthly Audit dashboard to the Executive Leadership Team and when required presenting to Audit Committee and Regulators

Clients included:• ANZ Bank (process improvement, identity management, financial reporting risk assessment relating to IT security, IT risk & control assessments for all IT processes)• National Australia Bank (audit of IT processes & controls including 3rd party independent report)• Linfox (incident management review against ITIL framework)• Members Equity (IT Audit Support)• Shell (Sarbanes-Oxley considerations)• City of Melbourne (project review)

Clients included:• China National Audit Office (processes and tools for auditing, project management mentoring)• National Australia Bank (project management review against PMBOK framework)• Adult Multicultural Education Service (International Financial Reporting Standards implementation)• Department of Human Services (HR systems, outsourcing & Business Intelligence Strategy)• Department of Family & Community Services (project review)• Bank of South Pacific (treasury systems selection and implementation, process improvement)• Empire Rubber (process improvement)• Esso (tax system review)• Bendigo Bank (Bid Management)• CRT Group (IT Strategy, Operations improvement, Tender Management, Project QA)• General Motors (IT project management)+ dozens of others for merger due diligence, outsourcing reviews, IT strategy, project QA, data conversion.

Managed the sales activity in the Victorian, South Australian & Tasmanian markets, including prospect management, sales planning & bid management. Responsible for business process analysis & implementation of large-scale Oracle-based time costing & financial system. Developed technical specifications, technical integrations & evaluated development impacts.

Stratford & Co (Accountant / Network Manager including early adopter of Microsoft Technologies in Legal Sector and early participation in defining eDiscovery and eCourtroom processes)Nursing Agency of South Australia (Careworker, Trainer)Stowe Computing (Systems Testing Lead / Quality Assurance)S&S Machinery (Office Administration)