Peter Westphal Email & Phone Number

Toronto, Ontario, Ca

Ottawa, On, Ca

COMBAT NETWORKS INC. (OTTAWA, CANADA)SALES DIRECTOR FEDERAL GOVERNMENT (Jan 2012-Present)Manage Performance & Lead the Federal Government Sales team to Achieve Regional Sales Targets• Exceeded the $15M Regional target over the past 3 years by 14% to 27%• Revenue & Financial Responsibilities for Services, Products & Maintenance• One of my Major Accomplishments was to work on qualifying Combat Networks for the (NSSC) Network Solutions Supply Chain procurement vehicle Shared Services Canada (SSC) established for network and security products and solutions designed to support the Government Department and Agencies intended agreements for (NEP) Networking Equipment Products, (MIS) Maintenance and Installation Services, and (MNO) Managed Network Options.• Team Leadership/Development/Performanceo Lead continuous improvement of our sales methodologyo Establish clear, measurable objectives for the Gov’t Sales. Monitor and measure these objectives regularly by tracking and analysing key performance metrics.• Ability to Manage Change and Innovate to improve organization’s effectiveness• Demonstrated Professionalism & Strong Communication Skills• Very Effective at Planning and Organization

Ottawa, On, Ca

Started the Professional Services division in the organization with the focus to create a new channel of recurring revenue for the company.• Developed Combat’s services to contribute significantly towards our $30M target to overall Net Company Revenue with Professional Services & Solutions Sales including Maintenance sales.• Negotiated WLAN, NIMS & RFSA ongoing contracts with Shared Services Canada.• Bring on Net New customers to increase Company’s customer base.• Responsible for Customer Engagement/Satisfactiono Serve as senior point of escalation for customer issues• Provide customer follow-up, communication and issue management. Ensure that contractual obligations are met and a high level of customer satisfaction is maintained.

Ottawa, On, Ca

Professional Services/Business Development/Relationship Management/Strategic PlanningAccomplished Professional Services Director/Business Development with over 20 progressive years of achievement starting in Technical/Channel Sales/Business Development and Professional Services with a strong focus on equipment vendors such as Extreme Networks, Avaya, H.P., Aruba, F5, Ruckus and Cisco.Unique combination of technological expertise and leadership ability, excellent knowledge of Nortel Enterprise product portfolio and technology including VoIP, Data, WLAN, Security and Contact Centers. Proven ability to develop and expand relationships within key accounts & customers that result in increased revenue. Key strengths include consultative selling of Professional Services, Network Integration, Maintenance and providing turn key solutions & services. Results driven to increase company revenues and profitability. Leveraged my technology and communication skills to improve bottom line performance while proactively maintaining customer satisfaction. Tenacious at building new business relationships and outstanding at securing client loyalty and forging strong relationships with internal and external stakeholders. Project managed highly critical customer projects that required significant analytical, problem solving and communication skills. Articulated the important details of major opportunities to keep the President & CEO apprised of the status.Demonstrated leader and mentor, Ability to develop and retain cohesive service delivery and consulting teams. Career characterized by diverse experience, responsibilities and achievements. Experienced mentor and manager who’s expertise, consultant knowledge, product knowledge and customer satisfaction skills have always exceeded expectations.

Ca

CNG GLOBAL SERVICES INC. (Ottawa, ON)GLOBAL SALES/INTERNATIONAL BUSINESS DEVELOPMENT Established a role to provide focus, dedication and leadership to grow the International Nortel business requirements with CNG’s largest strategic business partner. • Developed and expanded CNG’s presence with our largest strategic business partner, Nortel, in North America and the International market;• Managed a $1M+ sales quota that exceeded the objective by Q3. Developed innovative approaches to creating market opportunities within the Nortel Networks EMEA/CALA and Asia Pacific regions; • Developed and strengthened business relationships with Nortel Networks International team and strategic partners;• Contributed significantly to the financial performance of CNG’s international professional services organization;• Formulated and created the business strategy and tactical plans to grow EMEA, Latin and Central America revenues; SALES/ BUSINESS DEVELOPMENT (NORTH AMERICA) Developed the North American customer base, service delivery and performance of the Professional Services teams serving Nortel, System Integrators and other key clients. • Exceeded sales objectives in 2005 by 18%;• Contributed to meeting revenue targets through new inside sales initiatives;• Managed the delivery teams throughout the US and Canada;• Created and defined CNG’s portfolio of practices and services; • Responsible for the development and retention of over (200) consultants worldwide;• Responsible for maintaining & fostering relationships with strategic business partners, customers and consultants;• Created Solution Pricing to ensure overall corporate financial and business objectives were met;