Operations management

Aircraft engineer carrying out planned and reactive maintenance on various rotary aircraft.

Dedicated to maturing and mentoring new students to aviation based mechanical engineering, delivering extensive and quality training in a fast paced environment and ensuring professional development is continued using through career techniques. • Instructing and assessing over 100 students per year in aviation based mechanical engineering, producing a success rate of over 95% and ensuring consistency, teamwork and quality was constantly maintained.• Overhauled an aging process and generated a new assessment phase, which introduced a two way feedback system to identify potential issues early and allow steps to be taken for rectification whilst ensuring the training remains relevant, adaptable, inclusive and engaging to all students and instructors.• Coached and mentored 16 students per course in all aspects of training and detailing all available resources, whilst being able to signpost them when required to ensure all needs and abilities were catered for.

Directed and supervised engineering teams, dictating scheduling operations within a busy independent engineering establishment, delivering training and managing relations with the client whilst liaising with design and logistic agencies to deliver a high end product. • Delivered a cutting edge technological product to a high profile end user to carry out realistic training ensuring 100% of all personnel requiring training received this within the allocated time frame.• Maintained a 24/7 engineering presence throughout the year by continual and progressive training cycles, building on teamwork throughout the business to ensure all personnel thoroughly knew their roles and could perform them to the highest standards.• Piloted a successful scheme to cut training costs of unlicensed personnel down from in excess of £20K to less than £3K per person by sourcing and liaising with online training providers to deliver the organisations critical training.

Guided a medium size team, controlling all aspects of daily engineering challenges whilst maintaining support to all aspects of the organisation, culminating in delivering daily briefings to senior board members on all technical issues. • Directed and supervised over 20 multi-trade personnel in delivering 24/7 engineering support to the client whilst continually ensuring correct procedures were followed and captured on logistic information systems by colleagues with correct authority levels.• Continually provided at least 80% availability throughout the year to the end user to ensure all task lines were completed and meeting all training requirements to keep all personnel in-date with mandatory training requirements.• Carried out quality audits to ensure compliance with policy and procedures, giving feedback on all discrepancies and delivering remedial training where required to ensure all colleagues met the quality line.

Provided quality engineering, supervision and support worldwide at high readiness whilst interrogating and analysing both electronic and hard-copy data to ensure quality assurance measures were met and any discrepancies were actioned accordingly.• Provided 24/7 maintenance supervision and assistance worldwide to high profile clients, delivering in excess of 75% availability with limited resources and manpower. • Designed and delivering bespoke training packages to colleagues, new inductees and outside agencies to ensure competency levels were maintained and improve the businesses capabilities.• Managed small mutli-trade teams on specialised training scenarios whilst cooperating with outside organisations and foreign businesses to ensure all process and procedures were aligned and continually delivering the required output.

Experienced engineering tradesman, carrying out flight line and depth maintenance on various rotary aircraft. Completed supervisor training, Army NDT operator training and deployed on OP TELIC.

Engineering tradesman at a very busy operational unit, delivering multiple task lines in support of various agencies.

Phase 1/2 training to become a class 3 Aircraft Technician, successfully completing Advanced Apprenticeship.

Production operative in a busy independent packing company. This involved setting machines, carrying out minor maintenance to reduce downtime and quality control.