Peter Wurth Email & Phone Number

Fort Lauderdale, Fl, Us

Florida

United States

Boca Raton, Florida

• Develop sales territories and sales programs for the sales and service departments which promote the growth of the Service Center.• Recruit, hire, train, direct and develop employees within the Service Center in order to achieve budgeted goals in the areas of sales, service, collections, expense control and employee development.• Develop an overall operating plan for reaching the revenue and profit objectives assigned to the Service Center.• Generate a positive relationship with customers, potential customers, and community members, always promoting excellent customer relations, quality image and integrity.• Analyze Service Center profit and loss statements each month and make adjustments and changes as necessary.• Implement, administer, and enforce all Company Policies and Procedures including (but not limited to) training, customer service, assigning customers, documentation of service, collections, damage claims, sales, etc.• Stay abreast of federal, state and local regulations regarding use of all safety equipment and procedures. Perform job duties consistent with regulations and Company Policies and Procedures.• Supervise the handling of customer complaints, damage claims and extra services.• Develop and mentor Service Center employees so they will be qualified for promotional opportunities.• Assist with training Manager Trainees rotating through the Service Center and any given time.• Assist the Regional/Division Manager with other duties, as assigned.

Fort Lauderdale, Florida

• Manage all aspects of promotions, including creative, as well as media planning and buying.•Direct, plan, or implement policies, objectives, or activities of organizations or business to ensure continuing operations, to maximize return on investments, or to increase productivity.•Create strategic reports for weekly staff meetings with other department managers•Plan and direct staffing, training, and performance evaluations.•Review operational records and reports to project sales and determine profitability.•Listen to and resolve customer complaints regarding services, products, or personnel.•Provide staff with assistance in performing difficult or complicated duties.•Monitor account analyst staff performance to ensure that goals are met.•Create strategic reports for weekly staff meetings with other department managers.•Review reports submitted by staff members to recommend approval or suggest changes.•Provide staff with assistance in performing difficult or complicated duties.

Miami, Florida

•Negotiate or approve contracts or agreements with suppliers.•Managing day-to-day operations of All Natural Network, while working with board and committee members to achieve the goals of the shareholders and help advance the member companies.•Designed, organized, and executed research projects, combining customer and market intelligence for comprehensive review of the state of business.•Performed database analysis and secondary research to identify the key factors that drive market behavior.•Overlook Sales and Retention Department for the Sovereign Call Center Operations. Create Strategies to increase sales, using the phone channel. Build a call center retention team and undercover real attrition reasons for Retail and Business Customers.•Set sales targets, tracked productivity, motivated, developed & maintained territory/compensation plans. Utilized my experience in sales support and trouble shooting, including pricing, contract negotiations, budgeting and forecasting.•Working closely with finance and credit departments.•Decision-maker for interviewing, hiring, and training new employees.

Boca Raton, Florida

•Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.•Answer phone calls and direct calls to appropriate parties or take messages.•Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees and boards of directors.•Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution.•Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.•File and retrieve corporate documents, records, and reports.•Open, sort, and distribute incoming correspondence, including faxes and email.•Make travel arrangements for executives; maintain scheduling and event calendars.•Schedule and confirm appointments for clients, customers, or supervisors•Create, maintain, and enter information into databases.•Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.•Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.