• Senior Technical Program Manager (TPM) and Scrum master for the development and expansion of International Chronic Care program for software applications and hardware devices. Managed overall program, working with Product Managers, TPMs, and 10+ workstreams and departments. Procured third-party vendor contracts to support international expansion while meeting international regulatory and GDPR data privacy requirements. Coordinated operations, training, and onsite personnel support for program rollout with domestic and international departments.• Release Train Engineer (RTE) for International Agile Release Train (ART). Facilitated quarterly PI Planning and Pre-planning sessions. Coordinated and resolved resource needs and application dependencies across capability work-streams and ARTs.• TPM for migration and consolidation of company infrastructure, data sources, and systems for multi-million dollar cost reduction target. Coordinated migration work for Chronic Care and Mental Health application teams.

Managed and delivered customer complaint project application, integrating multiple application teams to provide automated end-to-end complaint resolution.Supporting product backlog owners and Scrum teams in Palo Alto and Baden with creating backlog items, prioritizing PBIs, and driving consistency across teams for high priority projects.Creating metrics and reports to assist Scrum teams with continuous improvement.Trained teams with adoption and usage of TFS and providing guidance for best practices.Scrum Master for Engineering Agile Rollout team. Coaching and training Scrum teams and Scrum Masters for continuous improvement of Scrum and Agile practices.

Assisted fellow Scrum Masters in promoting and adopting the Scrum framework.Coached Scrum Teams on best Scrum practices and Agile development techniques for continuous improvement.Facilitated Sprint iterations, planning, tracking, and reporting with Rally and Excel.Coached Scrum Teams, Product Owners, and Product Manager Leads to define team Definition of Ready (DOR) and Definition of Done (DOD).Facilitated Scrum ceremonies (Planning, Grooming, Daily Stand-ups, Reviews/Demos, and Retrospectives) for Scrum Teams.Worked with Product Owners and Product Manager Leads to plan project road map.Assisted Product Owners and Team Leads to plan resource requirements for project deliverables.

Coached teams to adapt proper Agile and Scrum practices to promote continuous improvement.Ensured Scrum meetings take place while removing obstacles and impediments to teams. Facilitated and lead Sprint planning, backlog grooming, daily stand-ups, reviews/demos, and retrospectives.Coached Product Owners to promote, clarify, and improve product backlog user stories.Coached teams in estimation techniques and to improve team consensus on the definition of ‘Done’.Facilitated changes and new processes to ensure teams improve on velocity and quality of deliverables.

Remotely managed and developed Epitope Binning application project for company’s Surface Plasmon Resonance Imager to be used by biotech industry.Managed project with an Agile Rolling Wave lifecycle to allow for changes and features to be implemented as new requirements surfaced.Developed calculation engines that enabled processing of data from over 9,000 sensorgram readings, achieving a reduction in epitope binning time from days to minutes.

Managed company-wide QA automation project for consolidating existing company software applications.Manager and Lead Developer for QA automation and verification of IOS mobile applicationManage Vertical Communications' Remote Administration browser tool.Designed and developed next generation Global Administrator application.

Successfully created Quality Assurance department from the ground up on a minimal budget and managed its daily operations.Established Quality Assurance departmental procedures, workflow processes, software release guidelines and general department infrastructure. Coordinated the procurement and setup of testing equipment infrastructure and personnel.Developed Customer Issues logging application.Software Programmer for Engage Thoughtware's Collaboration tool.

Developed and enhanced financial software for use in the banking industry to be easily implemented with client’s existing data infrastructure.Assisted in the design of middle-tier and backend connection architecture.Developed dynamic data driven designs to simplify future custom GUI changes using XML and XSLT.

Programmer Lead responsible for developing front-end GUI for medical applications using Java.Responsible for coordinating the design and communications with internal and external developers, graphic artists, and management.

Technical Lead for development and data integration of company’s financial software with client’s existing data sources.Assisted Management and Marketing departments to acquire new customer contracts, amounting to over $600,000 in booked revenue.Developed and maintained relational databases and was responsible for client database conversions and verification of successful data source updates to new systems and infrastructure.Team Lead in charge of designing software test plans to ensure Y2K compliance of products.