Peter Bos Email & Phone Number

Greater Boston Area

Teach 18-24 year old young adults College Level courses as part of small, highly supportive extended Learning Communities recurring in 6 month cycles with a focus on:Information Technology, Customer & Network Support and Business Applications • Adjunct Professor of record in collaboration with Cambridge College, Cambridge, MA• Cisco Certified Instructor of IT Essentials course via Cisco NetAcad tand CompTIA A+ Objectives• Instruction of Basic Networking, WiFi Configuration, Simple Security setup, Imaging• Instruction of Networking Service concepts including DNS, DHCP, HTTP, FTP, IP addresses• Instruction of small Network configuration with switches, CAT6e & Virtual Machines, VMware, Packet Tracer• Instruction of Basic PC Hardware, components, building and Troubleshooting• Instruction of Operating System and Software Installation, Maintenance and Troubleshooting• Instruction of Basic Ticketing System documentation and Break Fix Resolution • Windows 7/10 and Microsoft Office 2016- Intro to Word, Excel, Outlook and PowerPoint• Mentor/Advise/Coach weekly small groups of Students• Develop and Facilitate Group Interactive Learning Sessions including Warm-up and Processing

Downtown Boston, Ma

Teach 18-24 year old young adults College Level courses as part of small, highly supportive extended Learning Communities recurring in 6 month cycles with a focus on:Support for Project Management and Project Management Fundamentals, Customer Support and Business Applications • Scrum.org Certified Professional Scrum Master• Instruction of Fundamental Project Management Concepts and Body of Knowledge• Instruction of Fundamental Business Applications• Instruction of Fundamental organization, efficiency and other business "soft" skills• Create and Augment Curriculum, Assessments and Active Learning materials • Mentor/Advise/Coach weekly small groups of Urban Youth • Develop and Facilitate Group Interactive Learning Sessions including Warm-up and ProcessingActive Board Member Diversity, Equity & Inclusion Committee 2018

Greater Boston Area

Teach 18-24 year old young adults College Level courses as part of small, highly supportive extended Learning Communities recurring in 6 month cycles with a focus on:Information Technology, Customer & Network Support and Business Applications • Adjunct Professor of record in collaboration with Cambridge College, Cambridge, MA• Cisco Certified Instructor of IT Essentials course via Cisco NetAcad tand CompTIA A+ Objectives• Instruction of Basic Networking, WiFi Configuration, Simple Security setup, Imaging• Instruction of Networking Service concepts including DNS, DHCP, HTTP, FTP, IP addresses• Instruction of small Network configuration with switches, CAT6e & Virtual Machines, VMware, Packet Tracer• Instruction of Basic PC Hardware, components, building and Troubleshooting• Instruction of Operating System and Software Installation, Maintenance and Troubleshooting• Instruction of Basic Ticketing System documentation and Break Fix Resolution • Windows 7/10 and Microsoft Office 2016- Intro to Word, Excel, Outlook and PowerPoint• Mentor/Advise/Coach weekly small groups of Students• Develop and Facilitate Group Interactive Learning Sessions including Warm-up and Processing

Needham Ma

• Project Lead, architecting over 100 e-learning courses and environments• Research & Integration of personal learning styles and emerging e-learning Standards• Software Development and Project Coordination for multi-national development team

Teach and develop Avid Certified Support Representative (ACSR) Program• Instruction of over 1000 adult students in international technical certification program• Planning and development for over 5 multi-day Technical Support courses• Hardware integration and digital video system troubleshooting and support• Windows 2000,XP,Server and Mac OS9, FibreChannel, RAID, IEEE 1394• Basic network configuration, Electrostatic safety procedures, Hardware testing, Drivers• Development and design of national online certification exam and scoring application• Development, scoring and analysis of over 250 multiple choice assessment questions

Support Digital Media Developers and Editors and Corporate Network Installations• Resolving hundreds of inquiries on all aspects of Mac and PC based media production• Escalation level support team member assisting other reps and distressed customers• On site support for several high profile customers, CBS, NBC, Mark Burnet (Survivor)• Mentor Rep, teaching new support representatives

Master Of Education (M.Ed.), Elementary Education And Teaching

Bachelor Of Arts (B.A.) Human Services, Workforce Development And Training