Senior Vice President
Current1. Delivering profit-driven revenue models. Increased Turnover 8 times over. 2. Renegotiated Client contracts thereby increasing customer satisfaction and company revenue. 3. Developed and Oversaw the In-house Training which was the key differentiation factor among all other call centers in the country.4. Analyze market segments & create effective business plans. Develop sales communication strategies.5. Performed ongoing customer and demographic profiling to identify and… Show more 1. Delivering profit-driven revenue models. Increased Turnover 8 times over. 2. Renegotiated Client contracts thereby increasing customer satisfaction and company revenue. 3. Developed and Oversaw the In-house Training which was the key differentiation factor among all other call centers in the country.4. Analyze market segments & create effective business plans. Develop sales communication strategies.5. Performed ongoing customer and demographic profiling to identify and capitalize on unmet market needs ahead of the curve.6. Successful business development and account management, helped to exceed annual sales target of by 15% for the full financial year.7. Leveraged strengths in call-center management and vendor negotiations to end each year an average of 13% under-budget (without compromising business growth goals). Show less