Peter Ainsworth-Johnson, Cha Email & Phone Number

Cincinnati, Oh, Us

Duluth, Minnesota, United States

Cincinnati North West Chester

Developing and leading a team of 120+ to provide exceptional service at Johnny's Italian Steakhouse, a state of the art Holiday Inn and Centre Park Event and Banquet Center. Through leadership, coaching and mentoring, delivering on the commitment of increasing revenues and reducing cost while not sacrificing the guests' experience.

Hlton Garden Inn Dayton/Beavercreek

Developing and leading a team of individuals with a commitment to delivering exceptional product and service to our team members, guest and owner. Taking advantage of our revenue management system to ensure revenue maximization. Making necessary adjustments to deliver to the investor a return on investment without sacrificing hospitality. Hilton Garden Inn Dayton/Beavercreek is the recipient of a 2014 Success Award.

Rockford, Illinois Area

This is a transfer as I was already with the same company in another city.

120 roomsImproved service and product scores from "below expectations" to "above expectations" per company metrics. Implemented team building activities, recognition and rewards. Developed team members for future promotion opportunities. Participated in Company Culture Committee to develop strategies to ensure consistency in company culture between properties. Performed presentation at annual corporate manager's conference regarding implementing company culture.

Developed 2001 budget for a 235-suite upscale full-service hotel showing a net operating income of over 2.6 million for GM approval. Frequently Acting General Manager during $4.2M hotel renovations. Completed punch list for hotel renovation. Directly supervised Front Office, PBX, Security and Guest Relations. Developed and managed departmental budget of over $610,000/year. Implemented cost-cutting measures saving over $32,000 from budgeted amount. Developed a thorough knowledge of the financial operations required to ensure F&B profitability. Improved customer satisfaction scores by 30% within the Embassy system. Facilitated transition to updated telephone system and in-room high speed Internet services. Directed implementation of Hilton HHonors program and System 21 computer system including complete training of all management and staff. Performed ongoing management of Hilton HHonors program

Greater Nashville Area, Tn

Ainsworth Hospitaliy

I provide temporary high impact general manager duties to ensure investors gain traction in team member morale, revenues, guest loyalty, flow thru and community reputation.

General Manager

Greater Omaha Area

178 roomsImproved service and product scores from "unacceptable" to "superior" per company metrics within nine months. Facilitated complete renovation of property. Coordinated alternative restaurant service in Great American Grill during full-service restaurant renovations. Implemented team building activities, recognition and rewards.

Oversee the hotels' daily operations and sales efforts. Create team morale and provide exceptional guest service. Result being great return on investment.

Reopened the Diner on Sycamore, a former icon in downtown Cincinnati. Developed new menu, hired, trained, marketed this full service restaurant in Cincinnati's downtown.

Provided operational support and training at the request of the long-standing, retiring GM during the managerial transition of this 235-suite upscale full-service hotel. Provided leadership for staffing, quality assurance and team member motivation to the front desk, PBX, bellman, security, engineering and housekeeping departments during transition to new manager. Supported new general manager with Hilton/Embassy Suites operational systems and procedures.

Developed 2002/2003/2004 budget for an 84-room upscale focused service property showing a G.O.P. of 46%. Reduced year over year payroll by 30%. Performed sales blitzes, advertising, banquets, sales presentations and marketing to increase community and corporate awareness of hotel and services. Performed sales presentation to HGI Corporate Sales and Central Reservations Department; Handled all payroll, human resources and accounts payables/receivables at a savings of $38,000/year. Ramped up Revpar index from the low 80s to 120s. Implemented financial control systems and guest service checklists and procedures. Implemented deep-cleaning and preventative maintenance procedures. Facilitated the transitions to System 21 property management system and the NetRez inventory management system. Expanded F&B services to include a bar and increased banquet service. Implemented yearly written performance reviews including the development of goals and objectives for each manager and employee, maintained detailed records regarding employee commendations and/or disciplinary actions and implemented proper disciplinary procedures. Developed employee recognition program.

Represented clients in sale and procurement of resl estate.