Performing secretariat duties in support of the Socio-Economic Analysis Committee (SEAC) Secretariat according to the Working Instructions:- Performing tasks related to communication with the SEAC members, alternates, commission, and stake holders (using Webropol and CIRCABC)- Preparing documents for SEAC meetings, such as registration of the participants, booking rooms for the meetings.- Liaising with internal collaborators such as conference operators, ICT helpdesk colleagues.- Co-ordinating annual declaration of interests of members. - Providing support to members, alternates, and stakeholders in relation to their registrations or any other secretarial support.- Ensuring high quality responses to external enquiries within tight timelines.- Supporting the organisation of workshops and meetings related to my area of expertise, e.g. preparing hand-outs, PowerPoint presentations.- Providing ad-hoc administrative or technical support when required, drafting letters, performing searches through various databases, and presenting results to support the scientific staff.- Liaising with different units - Creating and managing databases using spreadsheet.- Document management: handling relevant documents in SharePoint- Performing other related tasks as required.

Performing secretariat duties in support of the Biocides Product Committee (BPC) Secretariat according to the Working Instructions:- Performing tasks related to communication with the BPC members, alternates, commission, and stake holders (using Webropol and CIRCABC)- Preparing documents for BPC meetings, such as registration of the participants, booking rooms for the meetings.- Liaising with internal collaborators such as conference operators, ICT helpdesk colleagues.- Co-ordinating annual declaration of interests of members. - Providing support to members, alternates, and stakeholders in relation to their registrations or any other secretarial support.- Ensuring high quality responses to external enquiries within tight timelines.- Supporting the organisation of workshops and meetings related to my area of expertise, e.g. preparing hand-outs, PowerPoint presentations.- Providing ad-hoc administrative or technical support when required, drafting letters, performing searches through various databases, and presenting results to support the scientific staff.- Liaising with different units - Creating and managing databases using spreadsheet.- Document management: handling relevant documents in SharePoint- Performing other related tasks as required.

Performing scientific/technical/administrative activities in support of the REACH, Biocides and PIC regulatory processes according to the Working Instructions:- Acting as a verifying agent in Business Rules, Technical Completeness Check and End of Pipe- Performing tasks related to Download requests of dossiers and the Submission Pipeline Database (CLP 24)- Processing the technical, scientific and administrative information submitted by the registrants or the Member States - Contributing to the drafting and maintenance of technical manuals/practical guides targeted towards ECHA’s external stakeholders, principally industry, e.g. Data Submission Manual 5.- Contributing to the drafting and editing of administrative decisions to be sent to registrants or applicants, e.g. TCC failure letters, positive decision letters. - Providing registrants and applicants with customer support by phone and e-mail, e.g. contacting industry regarding their TCC failures.- Ensuring high quality responses to external enquiries within tight timelines.- Contributing to the provision of internal training to newcomers, in particular in the areas of data submission. Preparing training material and assisting during the training session. - Supporting the organisation of workshops and meetings related to my area of expertise, e.g. preparing hand-outs, PowerPoint presentations.- Providing ad-hoc administrative or technical support when required, drafting letters, performing searches through various databases, and presenting results to support the scientific staff.- Liaising with different units - Resolving helpdesk incidents (L2) submitted by industry using remedy ticketing system by providing high quality responses related to regulatory processes within tight deadlines- Participating in the IT testing in support of the development of the IT systems used in regulatory processes, e.g. R4BP 3, IUCLID 5; Using the project test methodology and tools such as

- Supporting the logistic activities of the daily ICT Helpdesk work- Providing daily administrative support to the team - Liaising and corresponding with colleagues from different units on ICT related matters - Preparing supporting materials for meetings- Handling and updating databases- Testing IT tools by using the project test methodology and HP Quality Centre in the context of ECHA’s enterprise content management project- Resolving Helpdesk incidents by using the BMC Remedy System- Deploying workstation sets in the office areas (laptop, docking station, monitor, keyboard, Cisco VoIP phone and printer), including connectivity- Installing and assisting in the configuration of hardware extensions for network devices- Installing and configuring various equipment - Organising the supply warehouse

I was dealing with local internet users that come to the cafe, by providing general IT support needed by the users. Keeping the servers up to date, installing operating systems, and general management of the internet cafe. Apart from these in house services, I was also taking care of computers of customers whenever they bring them for software update or anything that they could not handle.