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Orchestrates leadership of 15+ team members across multiple campuses; coached, trained, and mentored team members through career pathing, leading and influencing, improving employee satisfaction, and reducing turnover; facilitated and guided training; and enhanced and implemented onboarding framework solutions. SkillsExceptional Service Delivery Strategic Enterprise TransformationTraining / Leadership / Mentorship Organizational Development Quality Assurance Key Performance… Show more Orchestrates leadership of 15+ team members across multiple campuses; coached, trained, and mentored team members through career pathing, leading and influencing, improving employee satisfaction, and reducing turnover; facilitated and guided training; and enhanced and implemented onboarding framework solutions. SkillsExceptional Service Delivery Strategic Enterprise TransformationTraining / Leadership / Mentorship Organizational Development Quality Assurance Key Performance Indicator Reports Resource AllocationCollaborative Innovation Execution & ResultsTime Management / Multitasking Stakeholder Management Predictive Modeling / Data VisualizationCollaborative Vision & Goal SettingKPI Dashboards Operational Efficiency Diversity Recruitment / Acculturation / BelongingCommunication / Collaboration / Conflict ResolutionPragmatic / Creativity / Problem SolvingInfluence / Resilience / Integrity Public Speaking / PRTime Management / Multitasking Cultural Bridging / Openness Servant LeadershipAdaptability / Advocacy Conflict Resolution Empathy / Understanding Assertiveness / Persuasion Ingenuity / EnergySpearheads operational leadership; strategic planning, Financial analysis; fiscal budgeting; curriculum development; team development; facility and infrastructure renewal; and prioritization. Show less

Pioneered all operational leadership, branding, marketing, social media, strategic planning, fiscal administration, human resources, logistics, operational standards, compliance, the financial reporting process and analysis, forecasting, budgeting, profitability, expense management, branding, marketing, and social media.Fueled client attendance increases of 100% in less than two years. Demonstrated outstanding interpersonal communication, leveraged cohesion, and executed winning… Show more Pioneered all operational leadership, branding, marketing, social media, strategic planning, fiscal administration, human resources, logistics, operational standards, compliance, the financial reporting process and analysis, forecasting, budgeting, profitability, expense management, branding, marketing, and social media.Fueled client attendance increases of 100% in less than two years. Demonstrated outstanding interpersonal communication, leveraged cohesion, and executed winning strategies in a challenging COVID-19 environment. Show less