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Peter Andenga Email & Phone Number

L1 IT Desktop Support Technician at BPOSeats
Location: Nairobi County, Kenya 7 work roles 1 school
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✓ Verified August 2026 3 data sources Profile completeness 86%

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Current company
BPOSeats
Role
L1 IT Desktop Support Technician
Location
Nairobi County, Kenya
Company size
266 employees

Who is Peter Andenga? Overview

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Quick answer

Peter Andenga is listed as L1 IT Desktop Support Technician at BPOSeats, a with 266 employees, based in Nairobi County, Kenya. AeroLeads shows a matched LinkedIn profile for Peter Andenga.

Peter Andenga previously worked as Client Success Associate at Bposeats and Customer Support Specialist at Patron.. Peter Andenga holds Bsc. Information Technology, Network And System Administration/Administrator from Masinde Muliro University Of Science And Technology.

Company email context

Email format at BPOSeats

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BPOSeats

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Profile bio

About Peter Andenga

🚀 Excited to Connect! 🌟With a solid foundation in Information Technology garnered from Masinde Muliro University Of Science And Technology, I am a dynamic professional specializing in IT support, customer service, network and system administration, data annotation, problem-solving, and IP-CCTV installation.Throughout my career journey, I've seamlessly transitioned through diverse roles, from Technical/Helpdesk Support Engineer to Customer Support Specialist and Data Annotation Specialist, consistently delivering top-notch solutions and results to clients and stakeholders alike.My career ignited at Opera News Kenya in 2019, where I spearheaded remarkable success by significantly enhancing video viewership. Following this, I transitioned to Fibre-Tech Security Systems Ltd in 2020 as a Technical Engineer, responsible for configuring and installing computer systems, networks, routers, switches, and handling system administration.In my most recent role at Patron, a leading fintech company, I served as a Customer Support Specialist, championing customer service excellence and engagement across multiple platforms. My proactive approach in conducting research to enhance support services led to increased customer satisfaction, loyalty, and glowing feedback.Now, as a dedicated Client Success Associate at BPOSeats in Nairobi, I'm passionate about leveraging my expertise to drive client success and satisfaction. Eager to explore new technologies, tackle challenges, and seize opportunities, I'm committed to making a meaningful impact in every endeavor.Let's connect and explore synergies! 🔗 #ClientSuccess #ITSupport #CustomerService #NetworkAdministration #ProblemSolver #TechEnthusiast

Current workplace

Peter Andenga's current company

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BPOSeats
Bposeats
L1 IT Desktop Support Technician
Nairobi County, Kenya
Website
bposeats.com
Employees
266
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Company profile
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7 roles

Peter Andenga work experience

A career timeline built from the work history available for this profile.

L1 It Desktop Support Technician

Bposeats

Nairobi County, Kenya

Client Success Associate

Bposeats

Nairobi County, Kenya

Documenting Client feedback and suggestions.Understanding Customer Experience by properly implementing HR workflows.Serving as the primary contact of onboarding of new Clients and training of HQZen.Implementing the HQZen Onboarding process efficiently.Communicating with Clients verbally through virtual meetings and face-to-face discussions and non-verbally through email coordination and report making.Monitoring Clients to ensure a over-all experience with the company’s services.Building relationships with Clients and ensuring they are satisfied with the company’s services.Creating reports on Client activity such as usage, problems encountered and issue resolution.

Customer Support Specialist

Patron.

Nairobi County, Kenya

Provided Customer service, customer development, engagement and solved customer issues and inquiries through Zendesk and all the social media platforms. Also led research activities to identify new ideas and suggestions to improve the customer support/service delivery to the customers

May 2023 - May 2024

Ai Data Annotator

Remotasks

Remotely

Jan 2020 - Jan 2023

Global Customer Support Agent

Remotasks

Nairobi, Kenya

To offer solutions to customer problems through Zendesk remotely

Jan 2022 - Dec 2022

Technical Support Engineer

Fibre Tech Systems Ltd

Kenya

Fibre Tech System Ltd is a vibrant IT company installing Network Camera Surveillance systems, IT support services such as Diagnosis of Printers, Scanners, PCs, Laptops and other computing services.

Sep 2019 - Dec 2021

Video Editor

Opera News - Kenya

Nairobi-Kenya

Opera news produces instant uplifting videos and current and trending news in the world

Feb 2019 - Aug 2019
Team & coworkers

Colleagues at BPOSeats

Other employees you can reach at bposeats.com. View company contacts for 266 employees →

KM Kayelenn Mei Fleur Palabrica Kayelenn Mei Fleur Palabrica Colleague at BposeatsCebu, Central Visayas, Philippines View → EK Emmanuel Kimaswa Emmanuel Kimaswa Colleague at BposeatsKampala, Central Region, Uganda View → ES Emilly Sitó Emilly Sitó Colleague at BposeatsPorto Alegre, Rio Grande Do Sul, Brazil View → RS Retchel Seno Belacho Retchel Seno Belacho Colleague at BposeatsPhilippines View → AJ Arnel Juezan Arnel Juezan Colleague at BposeatsMetro Cebu, Philippines View → DM Donna Mae Cabido Donna Mae Cabido Colleague at BposeatsCebu, Central Visayas, Philippines View → RB Ramil Bpo Ramil Bpo Colleague at BposeatsCebu, Central Visayas, Philippines View → JS Jeremie Sabellano Jeremie Sabellano Colleague at BposeatsCebu, Central Visayas, Philippines View → KW Kalibbala Wilson Kalibbala Wilson Colleague at BposeatsKampala, Central Region, Uganda View → HT Hannah Therese Lasola Hannah Therese Lasola Colleague at BposeatsCebu, Central Visayas, Philippines View →
1 education record

Peter Andenga education

  • Masinde Muliro University Of Science And Technology
    Masinde Muliro University Of Science And Technology
    Network And System Administration/Administrator
FAQ

Frequently asked questions about Peter Andenga

Quick answers generated from the profile data available on this page.

What company does Peter Andenga work for?

Peter Andenga works for BPOSeats.

What is Peter Andenga's role at BPOSeats?

Peter Andenga is listed as L1 IT Desktop Support Technician at BPOSeats.

Where is Peter Andenga based?

Peter Andenga is based in Nairobi County, Kenya while working with BPOSeats.

What companies has Peter Andenga worked for?

Peter Andenga has worked for Bposeats, Patron., Remotasks, Fibre Tech Systems Ltd, and Opera News - Kenya.

Who are Peter Andenga's colleagues at BPOSeats?

Peter Andenga's colleagues at BPOSeats include Kayelenn Mei Fleur Palabrica, Emmanuel Kimaswa, Emilly Sitó, Retchel Seno Belacho, and Arnel Juezan.

How can I contact Peter Andenga?

You can use AeroLeads to view verified contact signals for Peter Andenga at BPOSeats, including work email, phone, and LinkedIn data when available.

What schools did Peter Andenga attend?

Peter Andenga holds Bsc. Information Technology, Network And System Administration/Administrator from Masinde Muliro University Of Science And Technology.

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