At LCD MEDIA we develop and facilitate top of the line digital in-store communication - from hardware to software - Providing competitiveness for our customer !.Maintasks handled by my team:• Servicing and troubleshooting of existing AV equipment• Mounting and adjusting of various monitors and projectors• Installation and configuration of LED screens• Mounting of various sound systems• Building customer-specific AV solutions• Various cabling and ad-hoc… Show more At LCD MEDIA we develop and facilitate top of the line digital in-store communication - from hardware to software - Providing competitiveness for our customer !.Maintasks handled by my team:• Servicing and troubleshooting of existing AV equipment• Mounting and adjusting of various monitors and projectors• Installation and configuration of LED screens• Mounting of various sound systems• Building customer-specific AV solutions• Various cabling and ad-hoc tasksSpecialties: Development, installation and maintenance of intelligent digital in-store communication solutions. Show less

The purpose of our department is to provide application support within core applications.Ensure Global ServiceDesk are as independent as possible so users can get a professional support.Our accountabilities and deliverables• Handling of incidents which cannot be solved immediately by 1. Level support• Investigation and solution overall determination (Problem Management)• Resolving enhancements• Regression testing• Knowledge transfer to 1. Level support within… Show more The purpose of our department is to provide application support within core applications.Ensure Global ServiceDesk are as independent as possible so users can get a professional support.Our accountabilities and deliverables• Handling of incidents which cannot be solved immediately by 1. Level support• Investigation and solution overall determination (Problem Management)• Resolving enhancements• Regression testing• Knowledge transfer to 1. Level support within major applications• Creating and maintaining standard operating procedures• Link to 3. Level support• Participate in projects within application stacks Show less

In Global IT we aims to provide 24/7 functional & technical support on ediEnterprise.Covering Europe, APAC and the US.Tasks handled by ediEnterprise support is mainly :• Troubleshooting• Configuration• Writing documentation• Work with CargoWise (developer)• Assist Air & Sea development department in rollouts• Contact to Global Super Users and Local IT

• IT Support to end users in Scandinavia (DK, SE, NO and FI)• Setup and installation of PCs, printers, phones and other hardware.• Create users in various IT systems via Active Directory• Support and monitoring of telephone systems• Support and maintenance of local meeting room equipment (smart boards, projectors, etc.)• Inform users about IT running status via SharePoint• Creation of internal user guides for various IT systems

• Solving various customer setups• Local contact person towards central eCom development team• Documentation of internal procedure• 2rd line support for local eCom Support Team• Delivery of various eCom systems, including: - Testing (UAT) - Configuration - Set-up - System training (internally & externally)• Conversion from local eCom systems into central eCom systems• Creation of user guides for eCom systems

• Project Coordinator for customer startups, including: - Link between customer and third party suppliers towards DHL's IT organization - Coordination according to the project plan, specifications and deadlines - Establishment of framework around data sharing and security• Development and testing of existing and new eCom solutions• Contact person across DHL organizations, including Sales department, Operational environments, Commercial Department, etc..• Ongoing dialogue… Show more • Project Coordinator for customer startups, including: - Link between customer and third party suppliers towards DHL's IT organization - Coordination according to the project plan, specifications and deadlines - Establishment of framework around data sharing and security• Development and testing of existing and new eCom solutions• Contact person across DHL organizations, including Sales department, Operational environments, Commercial Department, etc..• Ongoing dialogue with customers regards new updates and system enhancements.• Manage and maintain relevant eCom reference data Show less

• Optimization, maintenance and development of electronic dispatch systems• Planning and monitoring of collections for DHL Express shipments via electronic dispatch system• Ensure that DHL's customer service were informed about possible delays regards deliveries and pickups• Maintain and optimize route performance through dialogue with courier• Ensure that every booked pickups were collected within the agreed timeframe

• Co-ordination and coaching of couriers and local operational staff• Support the Operations Manager in achieving performances and service target and co-ordinate with other Supervisors and Team Leaders • Ensure that daily operational targets and procedures were met and standard procedures were followed while achieving quality and costs targets.• Ensure that the AM and PM operation complied with approved procedures• Ensure optimal use of daily driving and route planning•… Show more • Co-ordination and coaching of couriers and local operational staff• Support the Operations Manager in achieving performances and service target and co-ordinate with other Supervisors and Team Leaders • Ensure that daily operational targets and procedures were met and standard procedures were followed while achieving quality and costs targets.• Ensure that the AM and PM operation complied with approved procedures• Ensure optimal use of daily driving and route planning• Ensure that all routes were occupied and all routes left the service center ‘on-time’.• Delivery of express shipments in geographically defined area Show less