Head of Pierce County's Information Technology division, a chief information officer role, providing technology services throughout the County's diverse departments, courts, executive and council, and directly to our constituents. My team of 130 staff operate in Platform Services, Software Development, Spatial Services, Applications, Project Management and Services, Data Engineering, and Cybersecurity Operations units to support a broad portfolio of solutions, whether implemented on-premises, hosted in our managed cloud infrastructure, or delivered through software-, platform- and infrastructure-as-a-service partners. In my role I am responsible for business and operational technology solutions, plus information management, security, privacy, including regulatory compliance. Business leader with 35 years of experience building high-performance services teams and delivering high-value technology solutions to meet specific business outcomes in public and private sector organizations in the USA, Canada, and the UK. Focused on helping organizations identify and implement changes to improve business performance through:- Management consulting and strategic planning- Expert program/project management and PMO guidance- New technology solutions and continual-improvement solution governance models- Technology service model design and refinement- Technology platform modernization and cyber security program implementation- Competitive procurement (RFI/RFP) management and vendor/system evaluations- Outcome-oriented team mentoring and development- Systems analysis, modeling, and architectural design- Quality assurance and delivery oversight- Implementation services and business process improvementDeep knowledge of financial services, accounting, human resources and health care systems, and state and local government service solutions.