Unico Design & Consulting / Qualityleadgen.caWe work with business owners to develop fully managed & partially managed sales and marketing systems with the goal of generating a steady stream of high-quality leads. With a stable lead pipeline figured out, business owners can focus on running the business instead of chasing leads.Based in Langley, BC, our sales support services can help relieve some of the burden from your sales staff.What does that mean?With our marketing packages starting at just $650/month including an ad spend of $400/month. You can expect between 10-100 leads per month looking for your product or service.

• Led and managed a dynamic sales team focused on B2B sales.• Successfully transitioned non-paying customers into 1500 paying clients through strategic planning and execution.• As a senior account manager, acquired more than 70% of our client base, including major companies like Telus, Fraser Health Authority, and Sysco Foods.• Designed and maintained our website, generating over 1000 unique hits and 10-20 high-quality leads weekly.• Established and managed social media accounts, with our Facebook group amassing over 5000 local followers.• Developed and maintained our current dispatch system.• Spearheading the development of an advanced dispatch system in collaboration with fleet management experts, doubling as a CRM. This system will provide real-time truck tracking, enabling efficient communication with drivers and stop additions.• Forged strategic partnerships with waste management firms to unlock additional revenue streams.• Orchestrated successful trade-show booths, notably at the Canwest Horticulture Show, securing a dominant 50-70% market share for recycling nursery scrap.• Implemented efficient accounting software, significantly reducing invoicing time for improved cash flow management.• Skillfully managed retention calls, resulting in a customer loss rate of less than 5%.• Crafted compelling marketing materials, including flyers, newspaper ads, and posters.• Championed Westcoast Plastic Recycling's nominations for esteemed awards, including Small Business BC Green Business, • Consumer Choice Awards, and the BBB Torch Awards, with several wins and finalist positions.• Oversaw the management of our phone system, server, and network.• Strategically posted plastic scrap online, attracting better buyers for our materials.• Sourced, communicated with, and sold plastic to international buyers.

• Achieved growth and hit sales targets by successfully managing the sales team.• Designed and implemented a strategic business plan that expands the company’s customer base.• Coached, mentored and monitored sales representatives.• Corrected key partner relations to increase capital and sales moving forward.• Prepared and presented weekly sales, volumes, revenue reports and forecasts to the management team.• Identify emerging markets and market shifts while being fully aware of new competition status.• Designing marketing material for use by the sales team.• Responsible for the sales team with yearly sales budgets in excess of $15 million.• Preparing bids for various municipal recycling contracts.

• Telephone technical support for cable modem connectivity and basic computer networking.• Provided in depth technical support to end user subscribers for their cable modem connectivity including diagnosing issues on their computer and/or issues relating to the modem itself including line noise, signal issues, power issues, and DHCP log analysis.• Provided e-mail setup assistance and basic diagnosis of errors in Outlook, Outlook Express, Thunderbird, Mac Mail, and a variety of other clients.• Provided anti-virus and firewall recommendations and basic setup assistance.• Performed nightly monitoring of server systems and services and escalation of issues to network operations or on-site Technicians for 200+ sites all over North America. (SalesForce)• Maintained a minimum response time to issues of 30 minutes or less provided in-office assistance of issues that other TSRs may have and assistance in their timely resolution of issues.

• Setup and maintain new clients• Drove truck when overflow was needed, • I have my class 5 with air break certification• Cold calls, business to business door to door sales.• Responsible for developing new marketing techniques• Creating a MS Access database to control all aspects of the company• Maintaining equipment to Clients that I brought on board• Develop routes for trucking in a efficient manner Via Microsoft Streets and trips w/ GPS

• Coordinate and maintain the setup of the computer network.• Developed an effective communication system between the company and its clients.• Create correspondence needed for everyday collection activity• Third party collections• Dealing with bankruptcy documents / Trustees.• Analyzing credit bureau reports / investigating assets.• Skip Tracing (locating people who have skipped out on bills