Providing professional communication consulting, organizational and leadership development training, human resources consulting, and customer satisfaction analysis.Professional voice talent for commercial announcements, TV and radio station imaging, video game character development, and narration.Serving as pro bono Communications Director for the Mill Valley Philharmonic Orchestra.Volunteer consultant with The Center for Volunteer and Non-profit Leadership (CVNL) of Marin County and client coordinator for Board Match Marin (BOMA).

Ensured regulatory compliance with state and federal employment laws, managed information security, the company's safety and evacuation plan and maintained adherence to existing company policies. Acted as advisor in resolving employee issues and customer concerns. Responsible for all internal and external communication and business process compliance. Wrote and distributed a quarterly email newsletter for customers. Developed email advertisements to quickly inform customers of special events, sales and company news. Handled several management positions.As Human Resources Manager, handled all HR functions from recruiting through termination. Investigated and resolved all issues regarding potential sexual harassment or hostile work environment. Developed and managed an employee performance counseling process. As Employee Relations Manager acted as a resource for all employees. Assisted employees with questions regarding labor laws, benefits, the company handbook, workplace safety and workplace conduct. Investigated and resolved employee disputes with peers or management. As Dealer Training Administrator, facilitated classes as well as developed training materials. Coordinated all required training with Harley-Davidson University. Handled the rollout of all company initiatives such as sexual harassment prevention, employee handbook revisions, customer service enhancement, and FISH Philosophy training.

Organized and scheduled new hire classes, developed training materials, coordinated hiring with Human Resources, managed Job Fairs and supervised a staff of five to eight training specialists.