Oversee the setup of a dedicated Cyber Security business unit. Setup and Maintain Policy and Procedure documentation as it relates to Cyber Security within the business. Ensure internal compliance of Cyber Security policies. Train and upskill technical staff on Cyber Security as well as best practices as it relates to their individual roles. Ensure that the current business infrastructure is secure according to industry best practices. Manage and monitor the business infrastructure for potential breaches. Manage and monitor internal compliance with regulations such as POPIA as it relates to Cyber Security. Perform Internal Security Audits. Management of staff within the Cyber Security business unit. Testing and Analysis of new security technologies. Maintain key relationships with vendors of security products and services.Assist clients with the creation of Cyber Security Policy and Procedure documentation. Ensure that client infrastructure is secure according to industry best practices. Assist sales division with technical expertise as it relates to Cyber Security. Perform Security Audits, User Access Reviews and Penetration testing. Assist clients with regulatory compliance regulations such as POPIA as it relates to Cyber Security. Oversee and manage projects related to Cyber Security such as, (not limited to): Design of Security Solutions based on a client’s Needs Analysis. Deployment of Firewall’s Deployment of E-mail Hygiene Services. Deployment of Anti-Virus, EDR and SIEM solutions. System Security Hardening Assist technical team with non-security related projects and rollouts to ensure compliance with Cyber Security best practices. Monitor client infrastructure for potential breaches. Lead security and technical teams in the event of a breach of client infrastructure. Investigate cyber security breaches.

Assist junior staff members with escalations.Train staff on new technologies.Manage the technical aspects of projects such as Office 365Migrations, new server deployments.Web DevelopmentLook after the N-able platform, ensure that we have the correctautomation in place and ensure that the system is correctlydeployed to clients. Train new and existing staff members on how touse N-able efficiently.Provide technical support to the sales team in respect of new clientsand onboarding.Technical Support for various SLA clients.As of January 2019, I have moved to Cape Town to open our regional office where my current responsibilities include the above as well as:MarketingSales

In March 2016, having recently moved up to Johannesburg to be close to my fiance, I took up a position as Technical Advisor with Netsurit.Here, I oversaw the account management of around 12 clients, including some larger well known international brands.My position entailed assisting clients with their IT budgets, as well as planning future projects and ensuring clients were making the best use out of their technology and proposing new technology where required.In addition, I served as their primary point of escalation where required.

In 2014, I started my own IT service company.This role entailed the maintenance, planning and support of MS Windows based environments across numerous SME clients.Planning, Implementation, Maintenance and Support of LAN Networks.Management of internal systems, development of corporate web presence.Client Account Management.MarketingBusiness AdministrationThis business was closed in February 2016, and my clients absorbed into another IT Service Management company in Cape Town as I was relocating to Johannesburg.

After having run my own MSP and been involved as Senior Management with another (Open Mind Technologies) in April 2013 the opportunity arose to work with N-able, which at the time, and in my opinion still is, the worlds leading supplier of Remote Monitoring and Management software.Here I was employed as a Sales Engineer and the sole company representative in South Africa where my duties included the following:Pre-Sales product demonstrations via web-meeting over the internet.Manage pilot prospect evaluations and provide technical assistance during the evaluation process.Provide trial orientations and walkthroughs.Deliver classroom based and web based product training to Partners.Problem identification and resolution during deployment.Offer Design and configuration best practices to partners when deploying N-able products to Partner's networks.Work with Partners to assess and address client requirements during deployment of N-able's remote monitoring and management solution.This position afforded me the opportunity to work and consult with a number of IT firms in South Africa, the Middle East as well as the United Kingdom and to a smaller degree, Europe and North America.Through this I was able to become a relatively well known as well as respected in the Managed Services industry.

After having run my own company for almost six years, I merged my Pretoria based IT company with Open Mind Technologies and took up a position with them as Regional Manager for the Cape Town office.At the time, the Cape Town office only had 1 client which during my time grew to 4 clients including some very well known medical schemes.My responsibilities included the following:Maintenance, Planning and Support of MS Windows basedenvironments.Network Planning, Maintenance and Support.Support on Asterix VoIP SystemsStaff ManagementLiaise with clients, provide feedback, assist with preparation of ITbudgets.Development and support of our internal systems.Development of the company web presence.

Open Source Technologies, founder by myself in 2004 was a full service IT Support company offering pro-active IT service to small and medium sized companies.As the company founder, I took care of all the clients technical needs and eventually grew the company to support around 25 servers, both Linux and Windows as well as around 250 Workstations spread across about 15 clients.In addition, my responsibilities included supervision of staff which at it's peak included 6 staff members as well as the other day to day responsibilities such as business administration, sales and marketing.After a personal event forced me to re-locate to Cape Town in 2010, I merged this operation with Open Mind Technologies and took up a position with them as Regional Manager for the Cape Town division.