Peter Boylan Email & Phone Number

Sydney, New South Wales, Australia

- As Program Manager at InvoCare, Peter was responsible for delivery of a data quality and integration enhancement Project across the 3 HR related systems. - As Program Manager at InvoCare, Peter delivered the Business Case and Implementation of a CRM system to manage the Cemeteries and Crematorium division's front end operations, Sales and Bookings.

- As PMO Manager at the ABC, Peter managed the Integrated Media System (IMS) program, as the program was commencing. This involved developing processes, tools and controls to manage the various workstreams, and program overall, as it implemented into the pilot site and first 2 states / 15 sites. - As Senior Project Manager at Stockland, Peter managed 3.

• Key Duties and Responsibilities included:
• Scope Management. Defining the Configuration Item database (Objects of Service), creating and processing Change requests.
• Maintaining and updating the program schedule on a weekly basis.
• Management of the program budget. This involved obtaining resource plans for each workstream, obtaining costs and estimates for any hardware, software or resource expenses and combining all these into an overall.
• Risk, Issue & Assumption Management. Managing an overall program register, obtaining updates and where necessary, driving resolutions.
• Contract Schedules. Tracking the creation and agreement of the contract schedules as well as the review and updating of a number of schedules.

• SingleView Upgrade & Migration ProgramProgram sucessful, ahead of schedule and under budget.Key Duties and Responsibilities included:
• Responsible for assessing the Program Office methodologies and procedures already in place, for improving existing methodologies and implementing new procedures. This also involved creating documentation templates for.
• Risk, Issue & Assumption Management.
• Configuration Change Management.
• Reporting and record keeping.
• Project Support. Providing each of the Project Managers with support on Reporting, Finances, Risk/Issue Management, Administration and Methodologies.

• Telstra Enterprise and Government PM Capability Review ($100K)Project sucessful, on schedule and under budget.Duties and Responsibilities included:
• Created the framework and templates for the PM Capability Review.
• Planned and coordinated the review of over 180 resources, from Program Directors to Project Coordinators.
• Reviewed and scored a broad range of Project documentation for over 35 Telstra Project Managers and Project Coordinators.
• Collated the results for the entire PM Capability Review
• Reporting and record keeping. Taking minutes of each meeting and producing the daily project status report.Key Achievements included:

• Cathay Pacific IT Migration ($13m)Program sucessful, ahead of schedule and under budget.Duties and Responsibilities included:
• Configuration Change Management. Coordinating the submission, review and approvals of technical change requests.
• Incident Management. Monitoring and coordinating the response to all incidents on the Cathay account.
• Procurement. Gathering requirements, obtaining quotes, coordinating approvals and raising Purchase Orders.
• Creation, and maintenance, of the resource plan and reporting to the Program Manager weekly.
• Documentation. Created new, and updated existing, templates for incident management, service requests and change requests.