I am a self-driven team player with a passion for continuous learning and applying new concepts effectively. With a background in chemical engineering and a diverse skill set that includes e-commerce, brand management, key account management, logistics, graphic design, and event coordination, I bring a unique perspective to the table.Currently, I am thriving as the Brand Manager - Supermarkets at Jumia Kenya, where I develop and execute effective marketing strategies to enhance brand awareness and drive sales. By understanding the target market, analyzing competitor strategies, and managing campaigns, I ensure optimal brand value and oversee the content development process.In my previous role as a Key Account Manager - Supermarkets at Jumia Kenya, I built and maintained strong relationships with partners and clients, providing them with comprehensive product consultations and guiding their decision-making process. I excelled in cross-functional collaboration, working closely with various teams to ensure quick and flawless execution of business needs. Additionally, my expertise in analyzing consumer behavior and predicting trends allowed me to enhance visibility and develop value propositions.Prior to these roles,I held positions such as Supermarket Operations Lead and Dispatch Coordinator, where I displayed strong leadership skills, data-driven decision-making, and the ability to handle customer concerns effectively. As a Customer Service Representative, I provided satisfactory solutions to customer complaints and managed a high volume of inquiries.Beyond my professional experience, I have also excelled in event coordination, having served as an Event Coordinator at Caravan Events. I have a proven track record in sales, having worked as a Sales Manager at Barclays, where I achieved notable results in customer acquisition and revenue generation.With a strong educational foundation in Chemical Engineering, including a Btech degree from The Technical University of Kenya and a Diploma from Nairobi Technical Training Institute, I possess a solid technical background that complements my diverse skill set.I am actively seeking new opportunities in challenging environments that demand continuous improvement, dedication, creativity, and sound decision-making. If you are looking for a versatile and results-oriented professional with expertise in brand management, customer and partner relationship management, retail, and sales, I would be thrilled to connect and explore potential collaborations.
