Peter Briggs Email & Phone Number

Atlanta, Ga, Us

San Francisco, California, Us

Product Manager in the Merchant Services organization responsible for multiple Merchant Services servicing & operations products (Risk Operations, Case Management, Voice Servicing). Business Manager in the same organization assisting leadership in the implementation of strategic initiatives.- Worked with the Risk Operations business and Merchant Services Credit Risk teams to define strategy for WF to take over credit risk review responsibility from Fiserv upon Fiserv joint venture dissolution.- Drove definition of requirements and solution for insourcing credit risk profile assessments.- Refined features and worked with dev teams to create backlog and begin development.- Helped pilot and refine new product discovery and delivery processes within Merchant Servicing and Operations team.- Organized requirements and evaluated solutions for Merchant Services Voice Servicing and Case Management.- Created strategies for Merchant Services Voice Servicing and Case Management aligning with overall Enterprise voice servicing and operations workspace strategies.

Roswell, Georgia, Us

Served as CTO and VP of Customer Success for this healthcare IT startup.• identified the company's technological needs and oversaw R&D• provided guidance to the company in its utilization of capital to make investments designed to help the company reach its objectives• assisted in defining the company’s business strategy• defined and identified the technology needed to build and scale the company’s products

Responsible for creating and maintaining add-on software applications for the SAP Business One product. Developed with C# on .NET using the SAP SDK, and SQL stored procedures.- Developed automated invoice processing tools for a grants management system. Tools comprised C# applications, B1if scenarios, and SQL stored procedures. Net saving for the customer were $2M.- Maintained and added features to several legacy add-on applications, including their SQL stored procedures. Designed and created an add-on application from scratch.

Maintained product roadmap for mobile and cloud apps. Defined features and created prototypes. Collaborated on marketing (including branding and key messaging) and sales strategy. Performed competitive and technical research.• Engaged lead customers in product review and feature planning.• Organized roadmaps and implemented roadmap tracking tool. Tested product and features.• Collaborated in definition of company strategy. • Collaborated on branding and key messaging.• Revamped website and created marketing collateral. • Negotiated customer contract. • Researched viability of implementing blockchain.

San Jose, Ca, Us

Launched dozens of new products and software releases in the cloud and on premises for video service providers around the world. Functionality included content management, metadata management, video on demand signaling, and other over-the-top video control plane services.Accomplishments:- Overhauled our development process to be agile and microservices-based, utilizing continuous integration and continuous deployment pipelines.- Created a cloud infrastructure team that provided microservices development frameworks and containerized artifacts for use by multiple development teams.- Oversaw the definition and development of a project to take a legacy appliance product and virtualize it, enabling customers to deploy in a more economical data center environment while also improving system availability through modern industry-standard redundancy models.- Drove automated test development from effectively zero to 80-100% of automatable test cases.- Led development of new system architectures for hybrid Internet Protocol TV and all-Internet Protocol TV solutions.

San Jose, Ca, Us

Created the strategy for customer migration to the next generation video system.Accomplishments:- Defined the features necessary to add to the system to facilitate migration.- Influenced the definition of the long-term feature roadmap, across all subsystem domains.- Created system requirements and other collateral materials.

Us

Led a team of system architects in creating designs and specifications for new systems, subsystems, and features.Accomplishments:- Established a software architecture formalism, including the adoption of elements of the Rational Unified Process (RUP) and the Unified Modeling Language (UML).- Succeeded in developing and maintaining a System Architecture group where previous efforts by others were not successful.- Grew the team from zero to eight system architects.- Awarded the title of Principal Engineer by Scientific-Atlanta’s Board of Directors based largely on my system architecture achievements.- Received seven patents related to my work in this role.

Bachelor, Electrical Engineering, With Highest Honor

Diplôme, Études Françaises Supérieures