Led software product management for the largest consumer data storage brand in the world, SanDisk, acquired by Western Digital for $19b in 2016Devised & executed a three-pronged strategy that reduced opex by $5m and increased operational efficiency by 45% while maintaining class-leading app ratings (4.7★ with >140k reviews):• Reduced & eliminated costs of legacy product & engineering stacks• Reduced costs of 3rd-party licensed software through negotiation & strategic IP acquisition• Converged all our software into a single app for SanDisk users, eliminating sustaining software costsSolved problems for ~200m app users around the world by building them the most affordable ways to save & protect their precious memories & digital contentTotal product responsibility for the SanDisk app portfolio of 17 apps; served a wide variety of global customer groups across different content management- & device management-related use casesDefined the next generation of software for SanDisk users

Launched an app to 160,000 beta testers with no spend, eclipsing KPI by 1500%Ran consumer analytics program; built out a new analytics pipeline that delivered insights 400% faster, improved our new app's Net Promoter Score 18 points in 3 months, and reduced analytics spend >50%Delighted millions of customers at the correct customer journey moments with discounts & offers, driving e-comm traffic up 30% and revenues up 10%

Responsible for inbound product management, evaluating feature sets in the software-defined storage space & making recommendations for our product roadmap

Served 19m gamers across the world by helping Microsoft build them the next generation of spatial gamingScraped & analyzed competitor data to predict revenue impacts of features for the $2.5b 180m-MAU franchise

Consulted for the team empowering the next generation of founders to build on AWSUsed data science & machine learning (ML) models to build founder personas as well as frameworks to allocate cloud credits to startups

Rapidly promoted from Chinese interpreter to Product Manager & US B2B2C GTM LeadLed teams building some of the first spatial/AR apps for retail consumers, first on HoloLens, then on iOSOwned P&L for the US business, leading us to 76% gross margins & 54% net margins

Made & served over 30,000 free meals for multilingual low-income communitiesCo-ran a soup kitchen for the homeless & ran the largest Chinese-language food pantry in New England

Volunteered as a public school teacher for 350 of China’s most under-resourced public school studentsLed them to a >98% pass rate on the same English exams taken by their wealthier urban counterpartsEnd of Year Speaker, 2012 (Selected by organization-wide vote); acclaimed by founder of Teach for AmericaPromoted to lead Ivy League recruiting & university relations for the international nonprofit