KEY RESPONSIBILITIES: • Establish and manage client relationships with key decision makers• Establish and build “trust” and leverage client context by understanding client’s overall business objectives • Position FICO as a Strategic Service partner, for both Analytics services, Microservices and Decision services• Identify avenues for FICO to expand partner enablement with IT and business partners• Overall accountability for accounts including work quality and customer satisfaction• Manage Account and Project Manager combinations to achieve client goals • Contribute to new business development efforts in other vertical and facilitate offerings • Liaise between clients and management for business executions• Negotiate business contracts and costs with customers as needed • Develop customized programs to meet clients’ needs and close business

Key Responsibilities: - Focused on the Australian and New Zealand Retail banking sector, providing a rand of software and services consultation - Managed the sales bid process by responding to RFI’s and RFP’s- Partnered with sales and worked directly with clients to understand their goals and solution architect suitable solutions - Developed comprehensive understanding of all parts of FICO solutions, tools and applications - Conducted sales activities by driving ANZ revenue goals- Maintained account plans technical portion - Ensured successful pilot projects and product installations - Determined, resolved and communicated technical and business presales issues to presales management- Liaised with Product Managers to provide feedback from clients about product requirements- Qualified and supported the closing sales opportunities - Assisted regional business development activities

Key Responsibilities: - Built relationships with key service providers (Aus and NZ)- Ensured clients engagement and satisfaction (Aus and NZ)- Provided sales consultation and new product initiatives- Conducted pre-sales solution design, demos and ongoing consulting- Drove and delivered the full SDLC- Produced high level business solutions - Consulted with 3rd party stakeholders

Key Responsibilities: • Collaborate with developers, programmers, and designers in conceptualizing and development of new software programs and applications. • Analyse and assess existing client business systems and procedures. • Assist in the definition, development, and documentation of software’s business requirements, objectives, deliverables, and specifications on a project-by-project basis in collaboration with internal users and departments. • Defining software development project plans, including scoping, scheduling, and implementation.

Key Responsibilities: • Collaborate with developers, programmers, and designers in conceptualizing and development of new software programs and applications. • Analyse and assess existing business systems and procedures. • Assist in the definition, development, and documentation of software’s business requirements, objectives, deliverables, and specifications on a project-by-project basis in collaboration with internal users and departments. • Defining software development project plans, including scoping, scheduling, and implementation.

Key Responsibilities: • Develop software solutions by studying information needs, conferring with users, studying systems flow, data usage, and work processes; investigating problem areas; and following the software development lifecycle.• Determine operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions.• Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments, and clear code.• Prepare and install solutions by determining and designing system specifications, standards, and programming.