Peter N. Canale Email & Phone Number

Plymouth, Mn

Greater Minneapolis-St. Paul Area

 Manage all operations of a leading provider of heating, plumbing, and boiler technology with annual sales in excess of $10MM, including customer service, process improvement and design, business intelligence, systems integration, and vendor management Took over a struggling ERP implementation project with two failed roll-out attempts over the previous 1.5 years, with responsibility for sourcing, selecting, and rolling out an improved solution within six months in… Show more  Manage all operations of a leading provider of heating, plumbing, and boiler technology with annual sales in excess of $10MM, including customer service, process improvement and design, business intelligence, systems integration, and vendor management Took over a struggling ERP implementation project with two failed roll-out attempts over the previous 1.5 years, with responsibility for sourcing, selecting, and rolling out an improved solution within six months in role Increased revenue by a record 15% over tenure following a six-year period of growth stagnation and produced the company’s first million-dollar month in its 80-year history by re-vamping, integrating, and streamlining business processes, and enabling targeted sales calls through analysis of business intelligence data Reduced returned merchandise by 10% and increased the quote conversion rate by 15% through a complete overhaul of the company’s business processes, including implementation of a new bin location system and regular cycle counts, as well as improved procurement processes and customer engagement initiatives Analyzed and adjusted the company’s pricing structure based on customer buying power and value, driving an 11% increase in gross margin for 2015 compared to the previous year Integrated e-Commerce systems with internal ERP systems, resulting in improved automated processes that increased productivity and improved customer service Show less

Greater Minneapolis-St. Paul Area

I was in charge of designing and creating a comprehensive knowledge base and video training suite for SAP Business One ERP software. Over two hundred hours of video training and 50+ articles were completed by launch.

Toledo, Illinois

 Managed all post-acquisition IT integrations, support, and vendor relations for a $160MM tire distributor with more than 500 employees and 30 retail locations across the Midwest, with responsibility for driving growth through technology innovation in an established company with deeply-ingrained business processes Rescued a failed three-year ERP and point-of-sale implementation project and completed a successful transition in less than six months, driving a 5% increase in margins and… Show more  Managed all post-acquisition IT integrations, support, and vendor relations for a $160MM tire distributor with more than 500 employees and 30 retail locations across the Midwest, with responsibility for driving growth through technology innovation in an established company with deeply-ingrained business processes Rescued a failed three-year ERP and point-of-sale implementation project and completed a successful transition in less than six months, driving a 5% increase in margins and more than $8MM in additional annual profit Developed and implemented a new pricing strategy providing the ability to quickly respond to market pressures, resulting in significant improvements in efficiency and agility  Defined inventory management processes by implementing automatic replenishment systems using historical data, improving productivity by 480%, eliminating a $3 fee assessed on each transfer of each tire (monthly savings of more than $180,000), and positioning the company for a new period of rapid growth Created the company’s first formalized IT governance, project management, change management, and control processes and policies Show less

Worldwide

Consulting firm providing governance, regulatory, and CIO level advisory.► Designed viral Facebook campaign for Internet celebrity Lori Ruff capturing thousands of new followers and increased visibility in the highly competitive social media guru industry.► Launched dozens of high quality websites, web applications and social media pages for clients nationwide.

Clinton Township, Mi

Logicorps is a managed IT services firm with offices in Detroit and Cedar Rapids.► Led the company's expansion to Cedar Rapids, Iowa, increasing profit by 2 million dollars per year within one year.► Championed the creation and design of an agile software development platform leading the development department to profitability for the first time in the company's history. ► Consulted many large and diverse companies on NERC / CIP regulations, SOX compliancy, ITIL… Show more Logicorps is a managed IT services firm with offices in Detroit and Cedar Rapids.► Led the company's expansion to Cedar Rapids, Iowa, increasing profit by 2 million dollars per year within one year.► Championed the creation and design of an agile software development platform leading the development department to profitability for the first time in the company's history. ► Consulted many large and diverse companies on NERC / CIP regulations, SOX compliancy, ITIL, security, and risk management.► Envisioned and planned new business models to expand into new areas leading to a 20% increase in customers in diversified income streams. Show less

Novi, Mi.

Directed all aspects of IT operations, managing 35 reports, 4 datacenters, and 1000+ sites over 6 states.► Led teams in building four state of the art data centers utilizing virtualization, disaster recovery systems, and networking.► Designed and managed program for technology and systems in ITC Transmission's state of the art headquarters building and control room including managing the physical move of over 1000 employees to the new building. This transition was so smooth, the… Show more Directed all aspects of IT operations, managing 35 reports, 4 datacenters, and 1000+ sites over 6 states.► Led teams in building four state of the art data centers utilizing virtualization, disaster recovery systems, and networking.► Designed and managed program for technology and systems in ITC Transmission's state of the art headquarters building and control room including managing the physical move of over 1000 employees to the new building. This transition was so smooth, the CIO remarked, "It was the best I've ever seen."► Led company through numerous billion dollar acquisitions managing the integration of technology assets and people.► Managed and consulted on project to install, develop, and support Peoplesoft ERP.► Fostered a culture of innovation in security and customer service. Customer service metrics were 10% higher than the North American average and our work led to NERC recognizing ITC Transmission security practices as an "Example of Excellence."Links:http://investor.itc-holdings.com/releasedetail.cfm?ReleaseID=367440http://www.werigi.com/pdfs/ITC-Application-Story.pdfhttp://pro.sony.com/bbsccms/assets/files/micro/sxrd/articles/ITC_IGI_SXRD_CASE_STUDY.pdf Show less