CIS Developer on customer acquisition data integration project including support to mobile applications and downstream data warehouse. Extended contract to support real time data propagation interface to internet banking. Responsible for Hogan coding and communication with project managers, technicians, application testers, and clients via remote meeting, Jira, Teams, SharePoint, Outlook, Word document, and Excel.

IT Business Systems Analysts collect and analyze information to formulate the scope and objectives of technology solutions. Write system and programming specifications so that when the system is implemented it will meet user needs. Provide input into cost estimations and project plans. Prepare and maintain technical documentation including flow charts, models, and procedures, user guides, scorecards and reporting to assist with the ongoing operation and maintenance of technology solutions. Assigned to and assist complex projects, systems or initiatives.• Analyzes business needs to determine technical requirements and identifies impacted areas/systems/processes and evaluates alternative solutions• Design, develop, documents, test or support modification of computer programs and/or systems• Researches and assists in designs solutions for general maintenance requests to resolve system problems• Develop SQL to research issues and identify root causes and to answer questions from the user community• Take the initiative to seek out areas of improvement

Lead Customer Information Systems Analyst on Multiple projects including enhancements to mobile applications and enhancement to MQ near real time maintenance of Hogan CIS Customer, Address, and Account data. Using Project Management Universal Work Station, Endevor code management, and ALM test management. Working with REXX scripting to automate testing. Customer backend supports customer facing web and mobile apps as well as sales desktops. Responsible for communication between project managers, application manager, technicians, application testers, and clients via remote meeting, chat, email, word document, and Excel.

Lead CIS developer on loan servicing replacement project replacing consumer loans with newly numbered loan accounts in the AIF. Provided DB2 support for customer extracts for credit card conversion project. Lead technical analyst on Analysis project to house business owner information in CIS. Supported CA7 Scheduling changes. Responsible for communication between project managers, application manager, technicians, application testers, and clients vie email, Word document, Excel.

Developed .Net applications to support call center applications including resource center search, call logging, secure chat, resource development. Developed and supported application and reporting databases in SQL Server and MySQL. Technical lead for the data interface with the major client for the EAP line of business. Gathered information from legacy systems and analyzed and designed new features and integration.

Customer Systems suppoprt for major Financial institution. Supporting HOGAN CIS, DB2 customer database, CA-7 Production scheduling. Supporting data migration to test environment. Creating and managing procedures. Developing REXX scripts. Analysis of data in DB2 and IMS. Support for production software.

The SetFocus Business Intelligence Master’s Program is an intensive, hands–on, project oriented program where participants add knowledge and valuable experience putting the Business Intelligence skill set to use in a simulated work environment. (Evening and Weekend program through April 2011)

Consultant analyzing business needs, technical review, data mapping. Meeting with clients to determine requirements for HOGAN RPM: treasury management application. • Analysis of existing system functiono MS Word, MS Excel, Visio, Powerpoint o DB2 SQL, QMF, HOGAN, COBOL, JCL• interview business clients to develop effective requirements• conduct team meetings with business clients and with technical staffo Managed expectations, priorities, and focus in a fast paced environment• create requirement documentation and manage document repository

• Consulted on Data Quality project for a major financial institution DB2 database. Reduced 1.2 million erroneous duplicates by 82%.• Developed integration of sales force data between two major vendor applications. Including development of middleware and new user function for maintenance of information in both systems in Agile development environment for 1000+ users.

Junior and Senior High Mathematics teacher for a central Florida school system.

• Lead Systems Analyst for Data Architecture of a significant financial Customer Relationship Management Project integrating existing customer system with Siebel installation. Responsible for system design, analysis and continuous improvement for operational customer database. Responsible for mentoring and cross training new employees.• Lead technician for development of Brokerage data mart supporting 24/7 internet access. Developed and led training class for new data base management tool. • Assisted in code standardization for merged 15 million customer database. Managed interface for code maintenance, tables and validation subroutines for warehouse data interfaces. Developed Management Information Platform of 300 Million Row DB2 relational banking database.