Peter Chaney Email & Phone Number

Fresno, Ca, Us

Fresno, Ca, Us

Fresno, California, United States

5445 North Palm Avenue

Teacher, Advisor and Manager of Blue Nation Student Store

Madera, Ca

Colton, Ca

Client Relations/Service:• Conferred with customers by telephone or in person in order to provide information about products and services, to takeorders or cancel accounts, or to obtain details of complaints.• Kept records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as wellas actions taken.• Referred unresolved customer grievances to designated departments for further investigation.• Solicit sale of new or additional services or products.Technical Support:• Responded to customer technical inquiries or complaints regarding company HVAC products.• Reviewed and researched problems obtaining necessary information from policies, procedures, or industry practices.• Coordinated with engineering and other departments to develop preventative measures and proceduresTraining• Developed training materials (binders, presentations and workbooks) for employees and customers• Conducted training workshops on-site with employees and customers* Special Note: Last year of employment was telecommute/telework situation. This was the first telecommute relationship for the Coltonfacility

Hemet, Ca

Account Development & Management:• Responsible for managing all aspects of high-profile defense/aerospace companies with new business development andstrategic planning to maximize growth and profitability.• Manage the entire sales cycle of account development through presentations, contract and price negotiations, and final salesclosings.• Negotiate sales contracts and cultivate business relations with major accounts such as Boeing, Lockheed, Honeywell, andRockwell Collins.• Establish close client relationships, evaluate regional trends and product strategies, promote new products, maintain clientservice and satisfaction, and monitor sales performance..• Proven performer with demonstrated ability to gain account loyalty and win preferential treatment for productsClient Relations/Service:• Continuously establish, nurture and maintain client relationships as a result of extensive interaction and strong communicationskills..• Develop, present, or respond to proposals for specific customer requirements, including request for proposal responsesand industry-specific solutions.• Collaborate with sales teams to understand customer requirements, to promote the sale of company products, and toprovide sales support.• Apply true marketing concept in regard to providing customers and prospective customers with their every need whilemaintaining company goals, objectives and proceduresMarketing:• Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketingstrategy and tactics, product demonstration, sales techniques, and sales control systems.• Coordinate and manage promotional and special events.• Assisted in design and coordination of catalogs, print advertisements, direct mailers,

Teaching Credential, Business, Physical Education & Science

Bachelor Of Business Administration (B.B.A.), Business Administration And Management, General

Associate Of Science (A.S.), Business Administration And Management, General

Associate Of Arts (A.A.), Social Science/Psychology