Peter Contrastano Email & Phone Number

Mount Vernon, Wa, Us

Mount Vernon, Washington, United States

Technical program management at PACCAR Technical Center (PTC) within Autonomous Vehicle Platform (AVP) & Fuel Cell Electric Vehicle (FCEV) programs. Work within AVP involves cross-functional verification and validation of mechanical/electrical systems associated with autonomous driving functionality provided by Aurora Innovation. Efforts within the FCEV program address hydrogen (H2) readiness to support the application of Toyota fuel cell technology within freight hauling class 8 trucks. Technology for both programs is being applied to select Peterbilt and Kenworth vehicles.

Various assignments at Microsoft involving cloud computing, Windows devices, & IoT solutions. • Feature/Tooling Program Manager [most recent] within Microsoft 365 FastTrack (cloud onboarding services). Primary focus internal system and tooling modifications for orchestration platform (custom Azure application and Dynamics 365 CRM), Wizards/Bots, and customer portal for assistance requests. Role involves feature assessment, technical/procedural design, development mgmt, testing, production implementation, and change mgmt.• Business Program Manager for Original Design Manufacturer (ODM) Partner Mgmt Team. Continuously assessed global supply chain (components & raw material) and geographic events to identify potential OEM production impacts for Windows devices and IoT device solutions coupled with Microsoft Azure ecosystem. Prepared Rhythm of Business perspectives for senior mgmt. Addressed special project work to support Channel Partner Director. • Technical Readiness Program Manager to develop and manage release readiness program for Office 365 private cloud computing offerings provided to large enterprise and federal customers. Work aligned with release mgmt functions to support introduction of new services/features/tools to customers and included (a) feature validation and support assessments, (b) readiness processes for deployment, support, & operations teams, (c) release collateral development including service descriptions, Go-to-Market material, and custom offer components for prospective customers, and (d) development and introduction of enhanced technical support programs. Focus was large scale offerings of the online versions of Exchange, SharePoint, Skype for Business/Teams, and platform services for Identity & Provisioning, Networking, and Security.

Assigned to national Consolidated Patient Account Center (CPAC) healthcare billing and collection enhancement program at the Veterans Administration in Asheville, NC (Jul 2009 – May 2010). Led ten member WWT staff augmentation team responsible for network engineering, systems engineering, application development, tiered Help Desk support, and operations support. Reported to CIO. Primary areas addressed by team included activation and support of regional data centers and end user environments involving Cisco voice and data networking technologies, VMware based virtualization systems, and SharePoint collaboration. Also fulfilled roles as Business Analyst for process improvements, Solution Architect for SharePoint applications, and Project Manager for development/implementation using Agile methodologies.

Business Analyst, Solutions Architect, and Project Mgr responsibilities for process improvement and collaboration solutions within Marketing & Contract Mgmt organizations. Led introduction of Microsoft SharePoint implementation to support presales solutions development and proposal mgmt for 7000+ member user community. Solution Development Manager. Analysis of telecom/IT requirements received via sales channels and creation of custom solutions for corporate and government customers. Areas addressed included xDSL & Satellite Access, VPN Solutions, Private IP, Managed Network Services, IP Telephony (VoIP), Managed LAN, Wireless, Security, Optical Transport, Contact Centers, and IT Solutions. Work also involved interaction with cross-functional teams responsible for sales, product mgmt, third party vendors, legal, billing, and post sale implementation.

Technical, engagement management, and managerial consulting services provided to corporate, government, and non-profit clients. Projects involved IT/telecom systems & applications to enhance work flow processes and improve productivity. Services also included bid & proposal management and solutions marketing.

Senior Manager – Bid & Proposal Mgmt and Solutions Marketing. Management of a presales team responsible for the creation of complex technical solutions and professional services content for IT/telecom system proposals, bid responses, and solutions marketing descriptions. Primary clients were network operators based in Italy. Role also included gathering and assessing customer requirements, interacting with product mgmt teams, analyzing offerings of competitors, and defining offer presentation strategies.

Technical Manager - New Offer Introduction. Member of account team to create custom IT/telecom technical offerings for MCI Worldcom projects within Europe and to manage deployment of offers. Projects included xDSL access systems, DACS transmission systems, VoIP, network mgmt, and IT support systems.

Test & Integration Program Manager - Switching Systems & Intelligent Networks. Management of field integration and acceptance testing program of software and equipment associated with Lucent 5ESS switching systems and Intelligent Network systems provided to British Telecom (BT). Created and led virtual team structure of combined BT/Lucent staff to implement program. Position evolved to Offer Introduction Program Manager role for multiple BT switching system projects to address software development mgmt and field implementation. Deployment Manager. Global deployment management of software and hardware releases for Synchronous Digital Hierarchy (SDH) transmission systems used throughout all international regions.

Project Manager and Product Support Planner. Project management of field trial hybrid fiber/coax telecom access systems & SDH transmission systems within the Asia/Pacific region. Responsibilities also included physical design engineering, preparation of system functionality documentation, and product support planning. Also led internal team to define and assess information management technologies for a 300 member product support team. Created international information management environment for field trial and product introduction programs using Lotus Notes. Manager – Secure Communications Development Support Group. Management of a team responsible for the design, implementation, and support of software & hardware development environments. Areas supported were computer center and desktop systems, voice/data/video communication networks, secure building facilities, and software tool development. Held security clearance and fulfilled role as primary development environment interface with US government security inspectors. Responsibilities also included services and resource planning, employee training, project management, and subcontractor management. Computing/Communications Systems Specialist. Designer of computing/communications environments for product development teams. Environments included PC, mini-computer, mainframe systems, and data networking. Also performed role as UNIX Systems Administrator and as a UNIX Software Engineer to create software tools for embedded microprocessor systems.System Test Engineer. System testing for Operations Support Systems projects. Responsibilities included the creation of testing laboratories and load simulation systems using UNIX.

Master'S Certification, Program Mgmt

Bachelor Level Courses, Computer Science

Associate, Electrical Engineering

Itil V3 Foundation, It Service Mgmt

Certification Received June 2010

Scrummaster Certification, Scrum

Certification Received May 2009