• Supervise, create, and produce over 15+ events per month for 5 outdoor community event spaces on campus, collaborating with 800+ departments and organizations within the university resulting in audience engagement ranging from 25 – 60,000 people.• Responsible for monthly billing and settling invoicing for all events, vendor contracts, weekly artist concerts payments, event support staffing costs, venue furniture, and equipment maintenance repairs.• Develop, communicate, and organize event plans, team briefings, scheduling event support and operational staffing, security procedures, creating event templates and diagrams. • Maintain event documentation and produce follow-up notes for event reports, reconcile budgets, and lead client follow-up meetings to address challenges while assessing goals for future events.• Collaborate and support senior management on special projects including 2022 grand opening event of Harvard’s $1M Science and Engineering Complex, drafting policies and solutions for $5M capital project for outdoor plaza infrastructure, Harvard Commencement Ceremonies, Donor and Alumni Receptions, and Office of the Executive Vice President events.

•Managed equipment, facilities, and security policies for regional office of 50+ employees by coordinating contractors for maintenance and special projects, landscape services, and providing administrative support to all C-level executives.•Oversaw new hire onboarding and training, conducted interviews, and supervised office staff.•Maintained event applications, entertainment permit distribution lists, and artist payments for company produced concerts throughout the greater Boston area for venues ranging from 500 to 37,000 guest capacities.

•Developed, planned, and executed event logistic templates for New England’s largest annual LGBTQIA+ concert and festival with guest attendance reaching 1M, Boston’s Back Bay Annual Block Party, Annual Pride Parade, and Youth Concert.•Supervised and mentored a team of 30 event production and security staff, distributing event support documents in team briefings detailing event diagrams, artist hospitality, A/V mapping, and VIP appearances 6 months in advance.•Compiled and produced event paperwork for artist contracts, annual budget and post-event invoice reconciliation, vendor agreements, run of show, and client post-event surveys.•Directed and produced creative advertising strategies to reach over 200K households throughout the region, partnering with regional radio, newspaper, magazine, and headlining acts to promote events.

•Provided consistent administrative support to medical staff, communicated to patients and families care plans, discharge procedures, and answered all pertinent inquiries.•Functioned as a representative of the hospital to help facilitate communication under guideline of HIPAA Laws to clinical teams to provide quality health care for patients while maintaining confidentiality.•Responsible for the maintenance, creation, and control of over 1k patient medical charts across 33 medical units pertaining to patient medical history, transcribed medical notes, admissions, and discharge forms.

• Coordinated front of house set-up and safety checks; ensuring that theater, lobbies, restrooms are clean and operational• Coordinated and oversaw payroll, staff scheduling, and staff meetings as needed for 20+ staff• Maintained client bookings, performance schedules, and event calendars and produced daily show performance and ticket revenue reports• Compiled and delivered promotional material and information to prospective clients to increase annual sales and to garner repeat business

• Executed radio sponsored events throughout New England from start to finish by coordinating with on-site client contacts, hanging banners, handing out station giveaways, playing games, setting up and breaking down tables, operating remote broadcast systems, tents, etc.)• Produced event intake recaps, collaborated with depts and on-air talent• Maintained the upkeep of fleet of vehicles, logs, noting any maintenance issues and• Liaised with corporate and artist sponsors in producing the first ever, and now annual, AMP’s ‘Birthday Bash’ concert accommodating 200K guests.• Managed artists all-access station appearances and promotions including event photos for social media, VIP ticket winner lists, and promotional giveaways.

• Performed weekly in the street interviews and on-air reporting for designated NBC NECN’s ‘Morning Show’ newscast• Successfully managed multiple sports, investigative, and award show recap news assignments concurrently in a high pressure, breaking news environment• Collaborated with news producers and managers to conceptualize, write, edit, and produce NECN news specials and packages based on either breaking or pre-planned stories

• Managed administrative tasks including room condition reports, maintenance requests, incident reports, and the room change process.• Utilized organizational and public speaking skills to create and present hall programs on diversity, global thinking and community outreach, substance abuse, personal and professional development, relationships, security, and academic success.• Created and developed a positive living environment designed to link community, faculty, and residents, often resolving conflict• Provided paraprofessional advising for fifty undergraduates each semester; Confronted and resolved issues on diversity, racism, alcohol and substance abuse, academic performance and social acceptance. • Assisted in the selection, evaluation ¬¬and training process of incoming RA’s• Communicated, corresponded & collaborated with on and off-campus offices such as counseling, student activities, campus security, health services, maintenance, etc.• Budgeted and allocated money used for residence hall/floor events

• Swiftly and efficiently greeted guests to ensure a pleasant and welcoming atmosphere.• Successfully answered incoming telephone calls and redirected them as needed in a timely manner.• Cooperatively worked with servers and kitchen staff to ensure guests received order in a timely and hospitable conduct.• Routinely handled cash and credit transactions in a timely and efficient manner.• Efficiently mixed and served drinks according to guest’s orders while working in a fast-paced and demanding atmosphere in a bar & lounge setting with festive themed nights.• Successfully opened & closed bar and constantly kept bar stocked & organized to ensure maximum efficiency of guest service.