Peter Darby Email & Phone Number

Brisbane, Queensland, Australia

Brisbane, Queensland, Australia

Plan and direct the operations of a retail team within a warehouse store. Promoting a sales culture to meet monthly sales goals through employee development, training and motivation. Analysing data to develop store-specific strategies to drive positive customer experience, expand store traffic and maximize sales. Achieving financial goals including controlling expenditure and shrinkage to increase profitability.

Sydney, New South Wales, Australia;

Management of day-to-day business operations, merchandising and people resources to generate retail sales of Bose products within the Bose store. • Developed strategies to improve customer service, drive store sales and reduce expenses to increase profitability. • Created store policies, procedures and marketing programs to increase sales and grow the existing customer base. • Maintain high store standards and conditions to foster a positive environment.• Recruitment, on-boarding and development of new team membersAchievements:• Appointed Store Manager of the flagship Westfield Sydney store with an emphasis on developing a stable team in a high turnover store.• Ran a newly developing merchandising program through the Australian stores, liaising with global partners, local marketing teams and in-store leads. This enabled me to standardise store visual standards across the market, while adapting global guidelines to local requirements.• Recruited, trained and mentored new store managers as well as setting the standard for team training for the market. With these talents I was able to develop several of my team to management positions within the company.• Created sales and performance trackers for the ANZ retail stores for internal reporting as well as global sales reporting. This improved team efficiency by reducing manual input and automating daily tasks while also providing transparency and guidance to store managers and their teams.• The only store manager to achieve 100% on Loss Prevention and Operations Audits for the store for 2 years in a row. Maintaining high operational standards and compliance for the store.

Brisbane, Queensland, Australia

Establishing and coordinating the Sony Promoter Program for the QLD and NT regions. Running a team of Sony Brand Ambassadors to increase Sony sales and Sony share of market in selected stores. Building the team from the ground floor, involving recruitment, induction, training and continual coaching and support of promoters several locations. Our success resulted in the QLD region achieving the highest percentage to target for over half the year.

Brisbane, Queensland, Australia

Maximising product distribution of key categories within specific stores/dealer channels across the assigned territory. Achievement of allocated sales budgets for assigned stores through: Proactive engagement and education of customers and staff; Reporting of Sell-in and Sell-through data, and developing strategic plans to maximise share and revenue; Competitor analysis across specific categories; Coordinating and delivering training in one-on-one, group sessions and trade events.

Brisbane, Queensland, Australia

Maximizing product distribution of key categories within specific stores/dealer channels across the assigned territory. Achievement of allocated sales budgets for assigned stores through: Proactive engagement and education of customers and staff; Reporting of Sell-in and Sell-through data, and developing strategic plans to maximise share and revenue; Competitor analysis across specific categories; Coordinating and delivering training in one-on-one, group sessions and trade events.

Brisbane, Queensland, Australia

Managing several departments of a national retail company. Rostering, Interviewing and training staff; Conflict resolution; Stock Control; Interaction with Buyers and Suppliers; Managing Financials; Market Familiarisation and Business Planning. Development courses completed: Certificate IV in retail management; Coaching for Superior Performance; Performance Recovery; Behavioural Interviewing

Herford, North Rhine-Westphalia, Germany

General sales skills in a duty-free shop; including Customer service, Merchandising, Pricing, and Stock Security.

Germany

Managed and instructed on a variety of courses specifically designed for British soldiers, officers and their families during the summer season.

Bachelor Of Science - Bs, Zoology/Animal Biology

A-Levels