Peter D. Carothers Email & Phone Number

Reston, Va

Executive Manager accountable for successful execution of all programs, Program Management Office, Contracts Management and Administration, and GWACs management. Leading knowledge management and continuous service improvement initiatives across the enterprise.

Reston, Virginia

Golden Key Group is a professional services firm dedicated to helping federal and commercial clients solve today’s strategic, organizational and operational challenges with solution offerings including Human Capital Management Support, Human Resources Operations, Employee Training and Leadership Development, Professional Consulting Services, Program Management Office, Acquisition and Category Management, Analytics and Information Technology, and Executive Search Services. I am accountable for… Show more Golden Key Group is a professional services firm dedicated to helping federal and commercial clients solve today’s strategic, organizational and operational challenges with solution offerings including Human Capital Management Support, Human Resources Operations, Employee Training and Leadership Development, Professional Consulting Services, Program Management Office, Acquisition and Category Management, Analytics and Information Technology, and Executive Search Services. I am accountable for all Program Management Office (PMO) operations (16 FTEs), including oversite and performance of $38M portfolio of 30+ Contracts, Contracts Management & Administration, Enterprise Resource Planning (ERP) System, Knowledge Management resources & enterprise Continuous Improvement. Responsible for 177 FTE’s in PMO’s organizational hierarchy. Achieved 100% customer satisfaction (68% of CPARs ratings Exceptional or Very Good). Successfully managed 14% portfolio growth. Implemented contract performance measurement, key performance indicators (KPIs), risk management, and recurring program reviews, resulting in award of 93% of all contract option periods. “A+” ISO audit results in all managed areas. Reconciled all contract data within ERP system resulting in collection of $900k in outstanding receipts and enabling performance data on demand. Implemented process improvements across the enterprise in areas of Contracts Management, GWAC Management, Portfolio Management, Project Management, Accounting, Business Development, Knowledge Management and Enterprise Operations Management. Designed and integrated disparate functional groups into a contract lifecycle management model and introduced structured knowledge management practices and tools making enterprise knowledge assets (sites, pages, lists, dashboards, reports, data, and documents) available across enterprise. Co-led COVID-19 Response Team, maintaining 100% of company revenue since inception of pandemic. Show less

11400 Commerce Park Drive, Suite 250, Reston, Va 20191

Deputy Program Manager/PMO Lead 11/2018 - PresentLeading pre-award Program Management Office set up and planning activities for multi-year IDIQ.Project Management Consultant, Office of Client Services, National Institute of Allergies and Infectious Diseases (NIAID) National Institutes of Health (NIH), 4/2018 – 11/2018- Assisted with organizational transformation and implementation of portfolio and project management processes.- Led successful turn-around effort for project… Show more Deputy Program Manager/PMO Lead 11/2018 - PresentLeading pre-award Program Management Office set up and planning activities for multi-year IDIQ.Project Management Consultant, Office of Client Services, National Institute of Allergies and Infectious Diseases (NIAID) National Institutes of Health (NIH), 4/2018 – 11/2018- Assisted with organizational transformation and implementation of portfolio and project management processes.- Led successful turn-around effort for project providing human capital assistance to the NIAID Division of Intramural Research, including programs for budget management process support, staff skills development, hiring practices and management training. Director, Program Management Office Consultant, General Services Administration, 4/2016 – 4/2018- Provided strategy, service delivery and organization development consulting to the Deputy Assistant Commissioner & Directors, General Services Administration (GSA), Federal Acquisitions Service (FAS) Common Acquisition Platform (CAP) Program.- Developed organization & roles model, transformation implementation strategy and plans, designed Systems Development Lifecycle (SDLC) and provided process documentation, user guides and templates to improve project execution.- Designed integrated Process Improvement and Knowledge Management functions. - Directly coached and supported Project Managers in execution of Software as a Service (SaaS)/cloud program projects. Providing Agile overview and Scaled Agile Framework "Leading Safe" certification training to GKG staff. and subs. Show less

Department Of State

Served as Program Lead for Process Improvement on multi-year engagement within State Department/Consular Affairs. Led a consulting team of five with responsibilities for continual service improvement program, leading and overseeing all process improvement initiatives across the enterprise. Concurrently performed Contract and Program Management oversight for ICF's Quality Assurance Assessment of the National Children's Study at the National Institutes of Health, a 25 year, 100,000… Show more Served as Program Lead for Process Improvement on multi-year engagement within State Department/Consular Affairs. Led a consulting team of five with responsibilities for continual service improvement program, leading and overseeing all process improvement initiatives across the enterprise. Concurrently performed Contract and Program Management oversight for ICF's Quality Assurance Assessment of the National Children's Study at the National Institutes of Health, a 25 year, 100,000 participant longitudinal study of children's health across the United States. Previously served (2010-2012) as Project Manager in support of the Office of the Chief Information Officer (OCIO) at the National Institutes of Health (NIH), advancing IT project governance efforts for enterprise projects funded via the American Recovery and Reinvestment Act (ARRA). Also responsible for governance process re-engineering and process improvement. Show less

Manager responsible for all company functional groups, including Project Management Office, Network and Systems Engineering, Desktop Support, Security, Business Analysis, Web and Application Development and cross-functional SharePoint group. Manager of all Subject Matter Experts (SMEs). • Manager responsible for skills and competency development across organization. • Manager responsible for enterprise operational processes, company intranet and process improvement. • Responsibilities also… Show more Manager responsible for all company functional groups, including Project Management Office, Network and Systems Engineering, Desktop Support, Security, Business Analysis, Web and Application Development and cross-functional SharePoint group. Manager of all Subject Matter Experts (SMEs). • Manager responsible for skills and competency development across organization. • Manager responsible for enterprise operational processes, company intranet and process improvement. • Responsibilities also include primary proposal writing and review responsibilities. • Concurrently acting as Program Manager managing roughly 20% of company revenue. Show less

• Responsible for maturing company operations and project management practices and competency, supporting execution of all programs and projects by developing standards, processes, templates, building knowledge base repositories and collaboration tools, and coaching and mentoring Project Managers and Business Analysts. • Introduced enterprise resource management, portfolio management, revised accounting practices, created business development workflows, and responsible for corporate… Show more • Responsible for maturing company operations and project management practices and competency, supporting execution of all programs and projects by developing standards, processes, templates, building knowledge base repositories and collaboration tools, and coaching and mentoring Project Managers and Business Analysts. • Introduced enterprise resource management, portfolio management, revised accounting practices, created business development workflows, and responsible for corporate communication planning. • Responsible for overseeing development of all functional competencies. • Personally secured new client engagement and grew contract revenue over 350% within first year. Show less

• Responsible for all account management and contract execution for multiple contracts (20% of company revenue) at the National Institute on Deafness and Other Communication Disorders (NIDCD) and National Institute of Dental and Craniofacial Research (NIDCR) at the National Institutes of Health (NIH). • Achieved 7 new contract acquisitions, 40%-50% revenue growth on all contracts and 100% contract renewal rate. • Task areas include web content management, enterprise collaboration… Show more • Responsible for all account management and contract execution for multiple contracts (20% of company revenue) at the National Institute on Deafness and Other Communication Disorders (NIDCD) and National Institute of Dental and Craniofacial Research (NIDCR) at the National Institutes of Health (NIH). • Achieved 7 new contract acquisitions, 40%-50% revenue growth on all contracts and 100% contract renewal rate. • Task areas include web content management, enterprise collaboration, custom workflows, document management using Microsoft Office SharePoint Server (MOSS),web and application development desktop support using ASP, ASPX and MOSS sites, systems engineering and administration, enterprise security services, business analyst and business process engineering, certification and accreditation (C&A), portfolio and project management services. • Developed productized business solution for enterprise program and project management. • Hired and mentored team staff into exceptional performers, enabling promotions to other strategic company roles and projects. • Recognized 5 times with exceptional performance awards by LCG management. Show less

• Successfully performed two fulltime roles by concurrently serving as acting Chief of the Data Management Section (DMS) of NIDCD at the NIH. • Responsible for management and operations of all data management obligations, strategic planning, initiatives, and reporting responsibilities to internal, external and Congressional constituents. • Introduced workflow processes, applications, and knowledge management systems to increase productivity, data accuracy, collaboration and… Show more • Successfully performed two fulltime roles by concurrently serving as acting Chief of the Data Management Section (DMS) of NIDCD at the NIH. • Responsible for management and operations of all data management obligations, strategic planning, initiatives, and reporting responsibilities to internal, external and Congressional constituents. • Introduced workflow processes, applications, and knowledge management systems to increase productivity, data accuracy, collaboration and accountability. Show less

• Managed all aspects of intranet development for NIDCD, including information architecture, graphical user interface (GUI) design, and usability testing, as well as designed workflow and process management to support intranet maintenance and growth. • Proposed and implemented enterprise content management system (MS CMS) to increase productivity. • Promoted to Program Manager within 10 months of hire.

• Conducted inventory, appraisal and gap analysis of IT infrastructure, staffing model, operational processes and management practices at National Institute of Biomedical Imaging and Bioengineering (NIBIB) reporting directly to institute’s executive officer. • Work commended and implementation of recommendations under way.

• Provided project and staff management for development of a web-based grant data management application. • Managed and performed needs assessment, requirements, design, development documentation, technical strategy consulting, and management of development staff through all phases of software development lifecycle. • Recruited for fulltime employment within 4 months.

• Responsible for success of all application development projects for largest client. • Managed multiple concurrent application development projects comprising more than 45% of company revenue. • Successfully devised and executed “turn around” plans for troubled projects, resulting in renewed client satisfaction and 100% contract renewals for all projects. • Developed and implemented new company process, policy and procedures to improve success of company’s software development… Show more • Responsible for success of all application development projects for largest client. • Managed multiple concurrent application development projects comprising more than 45% of company revenue. • Successfully devised and executed “turn around” plans for troubled projects, resulting in renewed client satisfaction and 100% contract renewals for all projects. • Developed and implemented new company process, policy and procedures to improve success of company’s software development initiatives and operations, improving project and company productivity. • Promoted to manage project management department and staff within 10 months of hire. Show less

• Program Manager for all web and digital media projects for company's largest client, the Intel Corporation, successfully producing dozens of digital media projects concurrently, while coordinating and managing all Intel project work and managers. • Proven proficiency with defining needs and goals, creative discovery, proposal preparation, budgets, schedules, client relations, team management, process development, and internal management strategies. • Promoted within 6 months from… Show more • Program Manager for all web and digital media projects for company's largest client, the Intel Corporation, successfully producing dozens of digital media projects concurrently, while coordinating and managing all Intel project work and managers. • Proven proficiency with defining needs and goals, creative discovery, proposal preparation, budgets, schedules, client relations, team management, process development, and internal management strategies. • Promoted within 6 months from Project Manager to Senior Producer. Show less

• Managed variety of digital media projects including training, web development, and e-commerce, as well as company's largest project to date, the conversion of 140 computer-based training courses (CBTs), development of custom course administrator, and concurrent development of proprietary Java multimedia authoring tool.

• Spearheaded creation and management of Quality Assurance department, created and codified quality control methodologies and processes, created custom issue tracking data base, and managed all company quality control staff. • Created scalable staffing model to meet critical yet variable project resource demands.