Peter Dilshan Don Email & Phone Number

New York, United States

Managed onsite and remote IT issues across multiple locations, conducting comprehensive hardware and software troubleshooting to ensure seamless operations and minimize downtime.Custom-built and upgraded PCs for office use across all locations, ensuring optimal performance and softwarecompatibility.Administered user accounts across various platforms, including email systems, to facilitate streamlined access for employees.Supported mobile device deployment and management using remote Mobile Device Management (MDM) tools, enhancing security and functionality.Provided repairs and maintenance for malfunctioning printers, ensuring minimal disruption to office workflows.Maintained operational status of vehicle cameras through regular maintenance, while also monitoring daily dash cam footage to generate comprehensive incident reports and provide regular updates to executive leadership.

New York, United States

Proficient in troubleshooting software and hardware issues, ensuring minimal downtime and disruptions to office operations.Demonstrated ability to recommend and implement tailored technical solutions that align with business needs, resulting in enhanced productivity and efficiency.Effective management of the company website, including collaboration with developers to implement new features and maintain a user-friendly and up-to-date online presence.Proficiently managed office communications, including phone calls and emails, ensuring prompt and professional responses to inquiries.Demonstrated strong organizational skills by efficiently handling office supplies, equipment, and inventory, contributing to a well-organized workspace.Supported administrative tasks, such as scheduling, event coordination, and document preparation, enhancing overall office efficiency and productivity.

Euless, Texas, United States

Collaborate closely with cross-functional teams, including Business Analysts, Testers, and Project Managers, to gather requirements and understand business needs, enabling the development of robust software solutions using Spring Boot, Java, SQL, Angular, and microservices architecture.Utilize excellent communication skills to engage with stakeholders, conduct effective meetings, and present complex technical concepts in a clear and concise manner, fostering seamless communication and collaboration.Apply strong technical expertise to design, develop, and implement highly efficient and scalable software solutions that address specific business challenges and enhance operational performance.Proactively address production issues, leveraging troubleshooting skills and technical knowledge to quickly identify root causes and implement effective solutions, ensuring minimal downtime and optimal system performance

New York, United States

Schedule, coordinate, monitor, and assign the team of 30 Student Technology Mentors to 30-40 assignments with faculty or students on weekly basis. Lead the training sessions on tech tools such as Blackboard, e-Portfolio, video editors, Photoshop, Illustrator, InDesign to Student Technology Mentors, students, or faculty. Maintain, update, and create the pages on the college website using Ektron and Content Management System. Design flyers and certificates for Collaborative Online International Learning (COIL) program at LaGuardia Community College. Assist students and professors during distance learning via phone, Zoom, Blackboard Collaborate Ultra, Microsoft Teams, Google Meet, and Cisco WebEx.

Assist faculty in designing, creating and maintaining technology enhanced tools and resources for their classroom/lessons using tools such as ePortfolio, BlackBoard, WordPress, Photoshop, Premier Pro or Windows Movie Maker. Aid students with technology troubleshooting and guidance in the classroom and campus computer labs. Design flyers and certificates for the Student Technology Mentor program and other departments upon request.

New York, United States

Launched e-commerce business worth $20,000 on amazon.com.Created and managed product listings on e-commerce channelsManaged correspondence with over 90 orders a month of ophthalmic medical instrumentsDesigned promotional materials e.g. product photography and web ads for e-commerce channelsAssisted users with technical problems by troubleshoot hardware/software issues and set up workstations

United States

Selected from a competitive pool of first-generation college students at LaGuardia Community College to serve in 2-year career development and leadership training program.

Member, Leadership Committee of Alpha Theta Phi Chapter (Fall 2017- Present) Member, Media Committee of Alpha Theta Phi Chapter (Fall 2017-Present) Member, Recruitment and Outreach Committee of Alpha Theta Phi Chapter (Fall 2017-Present)

Long Island City, Ny

Managed and prepared inventory for shipments and online sales of fragrance and other beauty products. Art directed Eau De Luxe product photography, from staging and taking photographs to editing.

Bachelor Of Science - Bs, Computer Science

Associate Of Science - As, Computer Science

Activities and Societies: Phi Theta Kappa International Honor Society Member Dean’s List (Spring 2017)

G.C.E O/L And A/L

Activities and Societies: