Tquila has been acquired by Accenture

Digital transformation across global orgs. Specialising in the tech, data, people and processes required to move organisations to compete in a big data world. Aligning social, mobile and more traditional channels to allow marketers and decision makers the tools to respond to market changes in real time.

Working with clients both pre and post sales to align strategic business objectives with the tactical implementation of digital SaaS. This included global roll outs of the Salesforce Marketing Cloud, the development of Social Playbooks, and Social Software RFPs.

ExactTarget is a leading global provider of on-demand email marketing and interactive marketing solutions. Supported by collaborative global services teams, ExactTarget’s technology integrates with more sales and marketing information systems than any other in the industry, including Salesforce.com, Microsoft Dynamics CRM, Omniture and Webtrends among many others.Tasked with growing and developing the EMEA Professional Services team, I developed a team of 3 to 15, increased quarterly revenue 3-fold and increased gross margin from double digit negative to double digit positive. I also created the EMEA Campaign Services function, and developed the EMEA sales process for positioning ongoing and full service work. Additional responsibilities include:• Team resourcing• Programme best practices and governance• Line management • Work scoping and SoW creation• Reporting profit and loss of service engagements • Client and sales escalation management• Working with client facing teams to help deliver best in class service engagements• Managing onshore and offshore partners• Key account QBRs• Pre sales consulting• Client strategy

At ExactTarget I have led Programmes for their largest clients globally, these include: moneysupermarket.com, Expedia, and Hotels.com. I had responsibility for ongoing work & projects, scoping of work, roadmap strategy and input into contract renewals. I have furthered my knowledge of email marketing best practices, social media strategy, SMS marketing, as well as database setup.Programme Management• Responsibility for the success of on going work & projects• Programme best practices and governance• Implementation of SharePoint across Global Accounts• Work scoping and SoW creation• Invoicing• Working with teams based offshore• Coordination of Platinum Support• Upselling• Account Reviews & contract renewals

Entiera provides On Demand Marketing Platform as a marketing automation software-as-a-service solution. The Entiera suite offers campaign management and automation; event-based marketing, marketing analytics, predictive modelling and direct access to the Marketing Universe, a business and consumer prospect database. Entiera was ultimately sold to FICO.At Entiera I managed key accounts and drove the partnership both technically and day to day with the Email Service Provider: ExactTarget. Rapidly becoming a product SME I was instrumental in both the product roadmap, infrastructure upgrades, enterprise sales and delivery. By wearing multiple hats across a marketing driven technology start up, I developed a knowledge foundation that has been instrumental in each subsequent role.

Accenture is a global management consulting, technology services and outsourcing companyAt Accenture I worked across multiple industry sectors (Financial Services, Pharmaceuticals, Telecommunications & Utilities) specialising in Project Management and the development and implementation of Project Management Office functions. Roles included:Project Financial Officer Client: VodafoneI managed the project finances on a large project for Vodafone. I developed and managed a financial tracker within Microsoft Excel and liaised with Vodafone and contracted partners to establish a value of their accruals.• Financial Management• Accrual Accounting• Internal project communicationsPMO Deployment Lead Client: United UtilitiesI developed and delivered the PMO for the Deployment Team. I managed project plans and provided a local best practice template for all projects to plan by. This involved:• Tracking status reports from all the deliverable teams• Risk & Issue Management• Configuring and deploying PMO structures practices• Facilitating CMMi & QPI standards (CMMi Level 3)• Managing MS Project Plans• Installation, configuration and deployment of MS Project ServerPMO Lead Client: Astra ZenecaI was jointly responsible for the successful running of a large scale change project, leading and delivering the full functions of the PMO suite:• Communication of project news & status• Collating and Managing status reports• Tracking dependencies and deliverables. Milestone management• Expense management & budgetingPSO Support Client: First DataI was responsible for the delivery, creation and configuration of a Microsoft SharePoint implementation that would facilitate successful programme and project management across the organisation. This involved planning and negotiating with the various stakeholders, training key users and the build and implementation of the system.