Newsletter: https://qidata.substack.com/Market Dashboard: https://app.qiinsights.com/Payments Dashboard: https://payments.qiinsights.com/Qi Insights provides businesses and industry associations with in depth research, data analytics and industry reporting. With this, both they and their customers can further understand the market, make better decisionsand improve performance.For Businesses:Independent Researcher: Independent research, with a specialisation in Qualitative Research, to make informed decisions on strategy: 1: In-Depth B2B Customer Research: Improve customer satisfaction and sales performance through actionable insights from detailed conversations. 2: Staff / BDM Research: independent and confidential feedback on improvements in operations, management performance and staff satisfactionOutsourced Data AnalystExpert data analytics functions to generate insights on customer and business performance data, where a full time data team is not possible or independence is required:1. Solve problems and identify opportunities using data2. Provide B2B customers with insights on their performance3. Create Dashboards and Reports on internal and external dataCustomer AdvocateAn external, independent, customer advocate. The Voice of the Customer inside your business by:1. Analysing internal customer data, including hardship & complaints data2. Key Client Exit Interviews3. Qualitative, in depth, Customer Research to track major issues and opportunities4. Regular customer Metrics through Quantitative ResearchFor Industry AssociationsMember Reporting1. Create and manage regular Industry / Sector Reports using Member data2. Develop individualised reports for members, as an additional association revenue source3. Create the Association’s Annual Review, including member input and data analysisData Analysis1. Expertly handle all data related projects and requests within your association2. Compile and analyse external market and industry data for use within the AssociationIndustry Research1. Survey members on Association performance and key industry issues2. Undertake industry research to create reports that can generate vale for Members, revenue for Associations, and for thought leadershipI have specialist expertise in the Business Banking, Finance, Insurance and the Professional Services industries.Want to make better research and data driven decisions, improve customer experience and better utilise your data? Email me at peter.drennan@qiinsights.com and we can discuss how we can work together.