Peter Edgar Email & Phone Number

Islington, London

Key Achievements• Designed, built and managed end to end delivery process of ICO audit-compliant hardware asset register, created the system interfaces with Active Directory and with the legacy network discovery tool• Successfully delivered a replacement, upgraded Software Asset Management tool (end – end)• Secured 9 contract extensions from internal customers, invited to undertake 2 separate initiativesResponsibilities• Managed design, development and implementation of key asset management processes - Implemented hardware asset register to meet ICO audit requirements - Implemented reconciliation and compliance processes utilising Centennial Discovery, Active Directory, and Excel• Project-managed replacement Software Asset Management application - Led the stakeholder requirements gathering and supplier selection criteria to final product decision - Provided effective on-going matrix management of internal infrastructure and application resources and external vendors - Conducted weekly reviews with senior IT and Business stakeholders - Brought to formal project closure (Service acceptance criteria formally signed off)• Invited to build mobile devices asset management register and AWOLs tracking system for missing laptops

Havant, Hampshire

Key Achievements• Delivered a rationalisation of Business Notes applications from 1600 to 180 in 4 months via effective data analysis and business negotiations• Built a SharePoint 2013 environment to host converted Notes applications• Led the scoping, development and build of an internal tool to convert 120 document libraries from Notes to SharePoint saving SI costs of £500KResponsibilities• Managing on/offshore resources, a multi-disciplinary internal team of 6, and the external system integrator HP to deliver the Lotus Notes conversion and rationalization• Led end-to-end delivery of key work-stream programmes - Acted as Programme Advisor in the £20m(+) programme initiation: design, draft, supplier selection and implementation (Windows 7, Office 2013, Exchange, SharePoint 2013) - Work stream lead managing end-to-end delivery of £3.5m aligned simultaneous application projects (SharePoint 2013; SCCM 2012) and Lotus Notes application conversion (SharePoint and ASP.Net) using an SI• Recruited and led project team to support applications development (internal) and contractors to support BA, testing, and infrastructure build activities: wrote job specifications, interviewed, selected and on-boarded• Collated and reported KPI and updates to all senior stakeholders, Heads of IT and Business change leads, to ensure key decisions such as Notes application rationalisation and resourcing constraints were taken promptly• Utilised SSE’s project governance processes to provide risk management reports to Change Review Board• Maintained effective business relationships through weekly Q&A workshops to address issues and concerns

Havant, Hampshire

Key Achievements • Managed process engineering: delivered process enhancements to IT (HW & SW) ordering service, reduced customer delivery times by 60% (from 10 days to meet 4 day SLA)Responsibilities• Implemented efficiency improvements to key operational services in line with ITIL• Defined improvements’ requirements and structure and reported recommendations to senior IT management to apply ISO2000 to SSE’s IT operational services

Havant, Hampshire

Key Achievements/Responsibilities• Delivered security enhancements to engineers’ tablets to comply with a high severity risk audit finding• Significantly improved software updates to engineers’ tablets by enabling SCCM to function over APN network • Delivered hardware and application changes to a key SSE business organisation (Home Services): led a taskforce consisting of 6 application support staff, Architect, Desktop Support Engineer, and outside vendor• Delivered a £1.5m project for a secure and robust mobile workforce engineering platform over APN, implemented upgrade to the Vixen Home Services application (Engineers’ work scheduling management system) on the Engineer’s tablets• Conducted an application development (SDLC) review of 3rd party lifecycle for customised Vixen SW• Co-ordinated weekly reviews to all stakeholders to ensure timely and qualitative code releases• Co-ordinated new tablet deployment schedules, conducted engineer workshops, wrote contingency plan

Havant

Key Achievements/Responsibilities• Led 10-strong IT asset management team to maintain and improve the HW & SW asset inventory, developed, implemented, and maintained an asset management services intranet portal• Created a customer-oriented culture through implementation of ITIL standard asset management practices• Enhanced the developing asset management services through the implementation of automated compliance processes (e.g. INFOMAN, Active Directory, SCCM and Software Organiser)• Led a 3 month project to implement an Appsense user access control application in Citrix environment

Havant, Hampshire

Responsibilities • Reported to Programme Director, was responsible for the £2m development of the IT infrastructure; managed Services Agreement post-SSE’s Scotia Gas Networks (SGN) creation (resulted from acquisition)• Supported critical business applications including emergency, repair and maintenance gas management systems post-“go live”, and delivered £1.5 m of infrastructure services including AIX and Windows servers and storage• Oversaw, rolled out and supervised all matrix and stakeholder management. Key areas included application support of shared services (Finance and HR) and infrastructure support of all network and datacentre hardware• Reported to Director of IT for SGN and led the 3rd party System Integrator, which involved on/offshore team liaison, to support the GIS mapping software for SGN’s gas pipe networks Achievements• Scoped, developed, and implemented an improved IT request for IT hardware and software service for SGN • Delivered training and mentoring to successfully hand over MSA support management responsibilities to an appointed Account Manager post Go-live

Havant, Hampshire

Responsibilities• Managed a team of 70 infrastructure staff, with a software budget of £10m, delivering support for 24x7 services which included energy trading, electricity networks management system and emergency management centre• Managed a £1.5m project delivering data sharing capability on the customer management system mainframe• Reported to Director of IT, overseeing a Board-sponsored 5 year strategy review plan Achievements• Delivered £900k synergy savings through insourcing of external desktop support• Initiated and managed the consolidation of 2 infrastructure support teams, post SSE<> Scottish Hydro merger: resulted in savings of £750k

Manchester, United Kingdom

• Account Management: developed and maintained client relationships with large organisations in the Finance, Retail, and Utilities sectors • Problem Management: coordinated resolution of complex issues utilising development lab resources• Project Management: led various infrastructure projects for IBM’s external clients

Havant, Hampshire

Led a team of 5 Programmers (PL1, DB2, and IMS) to support the manufacturing stock control management systems

Engineering Council Part Ii (Production Engineering)

Higher Tec Certificate In Production Engineering

Tec Certificate In Mechanical Engineering