Peter Eisenegger Email and Phone Number
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Peter Eisenegger personal email
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Product Owner, Business Engineer, Process Engineer, Consultant and Project Manager with many years of experience in digital transformation. Customer-oriented, implementation-strong team player with leadership qualities and passion for implementing new business models by using modern technologies--- KEY COMPETENCIES / ACHIEVEMENTS ---📘 DIGITAL TRANSFORMATION15+ years of experience in designing and implementing digital business models within the scope of more than 20 initiatives (CRM, CMS, DMS, BPMS, Rule Engine, ERP and banking systems) – acknowledged for open-minded, motivating and exemplary digital leadership📘 PRODUCT OWNERSHIPInitiation and management of BPMS-based process optimisation programme (e.g. customer onboarding/servicing, KYC, order processing) with improved customer experience and 70% efficiency gains. Advisory Platform design and implementation to revolutionize customer service through digital data and document access📘 PROCESS MANAGEMENTDeveloped process optimization vision and strategy. Documented and evaluated 40+ business processes by comparison with the competition (process benchmarking). Digitized processes with BPMS and SixSigma - awarded for good business understanding, analytical proficiency, quick perception and excellent customer orientation📘 BUSINESS ENGINEERING / PROJECT MANAGEMENTProven experience / certification with classical and agile project, process, requirements and test methods and tools (e.g. PMI PMP, Agile PM, Scrum Master / Product Owner, Six Sigma, Jira, Confluence)📘 NEW TECHPassionate about new technologies with certifications in cloud, data science, AI and machine learning (Stanford University, Google). Master in Economics/IT of Zurich University and Executive MBA in Business Engineering of St. Gallen University📘 INNOVATION / ENTREPRENEURSHIPAs board member and Head Digital of the sports association 'saentisloipe.ch': initiated, designed and implemented the digital platform (CMS, web, e-commerce, marketing automation, digital analytics, webcam, ERP) with 30'000 page views in the first season--- QUOTE ---📒 Love it, change it or leave it (Henry Ford)--- PREFERRED FUNCTIONS / INDUSTRIES ---📕 Product Owner, Business Engineer, Process Engineer, Consultant📕 Financial Services, Health & Sports, Government, Aviation, Transportation, Tourism
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Project Manager, Business Engineer - Insurance Platform ReplacementDextra Rechtsschutz Ag Jan 2023 - PresentZurich, Switzerland- Orchestrates platform replacement initiative in the PM role- Established well-structured project governance and documentation- Acts as stream lead of claims management and communication impacting 70% of Dextra's workforce- Performed requirement assessment & analysis in close collaboration with subject matter experts- Designed test strategy and coordinates UAT across work streams- Pioneered the implementation of automated testing for increased efficiency -
Digital Platform Owner - Core Insurance PlatformDextra Rechtsschutz Ag Jun 2020 - PresentZurich, Switzerland- Led and conceptualized first AI-based claims assignment solution- Implemented insurance e-commerce solution supporting the sales of modular insurance products- Amended the platform by insurance policy modification capabilities as preparation for self-service- Replaced Dextra's web presence by a newly designed and CMS-supported website- Performs product visioning, roadmapping, reqs refinement & prioritization, provider mgmt, etc.
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Head Project & Portfolio Management OfficeDextra Rechtsschutz Ag Jun 2020 - PresentZurich, Switzerland- Established and manages Dextra's Project Portfolio governance reporting to the executive board- Initiated Project Management Office including methodological support for project managers- Supported the definition of Dextra's new IT strategy in 2020- Spearheaded various proofs-of-concept like Robotic Process Automation, chatbots, voicebots, etc.
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Co-Founder, Ai EngineerAiware.Ch Dec 2019 - PresentGreater Zurich Area- Aware of the coming AI wave - applying AI to business and life- Visit us at aiware.ch and explore our AI initiatives (e.g. KI-netics)- AI application development - Generative AI, Edge AI, Computer Vision, etc. -
Lead Data Scientist - Global Stress TestingHsbc Global Private Banking Mar 2019 - Mar 2020- Developed, piloted global model (Python/R) with data analysts to predict performance- Coordinated cross-border data collection and definition of data pipelines- Defined the operating model through workshops with regional specialists- Reported to the Global Steering Committee (e.g. global heads of Risk, Credit and Risk Analytics) -
Product Owner, Business Analyst, Project Mgr - Regtech & TaxtechHsbc Global Private Banking Jan 2016 - Feb 2019- Established project portfolio governance (e.g. MiFID II, PSD2, 5ML, GDPR, Basel, DAC6)- Reported to global management forums and steering committees- Developed process and system requirements in interviews and workshops - Coordinated evaluation and selection of software providers incl. contract negotiations- Specified/implemented apps (e.g. cross-border) and platform amendments (Scrum/DevOps)- Performed test preparation, management and execution (continuous, automated… Show more - Established project portfolio governance (e.g. MiFID II, PSD2, 5ML, GDPR, Basel, DAC6)- Reported to global management forums and steering committees- Developed process and system requirements in interviews and workshops - Coordinated evaluation and selection of software providers incl. contract negotiations- Specified/implemented apps (e.g. cross-border) and platform amendments (Scrum/DevOps)- Performed test preparation, management and execution (continuous, automated testing) Show less
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Head Global Coe - Regulatory TransformationHsbc Global Private Banking Jun 2012 - Dec 2015- Established, headed, mentored virtual Center of Excellence of 20 specialists (on-/offshore)- Supported global implementation of regulatory change (e.g. FATCA, AEOI, Tax Transparency)- Defined business and system requirements in collaboration with other HSBC business lines- Defined globally harmonised solutions, operating models and procedures - Oversaw global system implementation and quality assurance / regulatory compliance
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Consultant - Data Protection ProgrammeHsbc Global Private Banking Jul 2011 - May 2012- Assessed data sensitivity across global HSBC Private Banking system landscape- Analysed anonymisation feasibility across the data universe- Implemented anonymization solutions in collaboration with regional teams for data protection
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Process Engineer, Dep. Head - Process OptimisationHsbc Private Bank (Suisse) Sa Mar 2010 - May 2011- Analysed and benchmarked e2e processes against competitors for automation and sourcing- Evaluated and procured BPMS (Appway, IBM, Pegasystems)- Re-engineered and automated processes (e.g. client instructions, payments) with Six Sigma
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Requirements Engineer, Project Manager - Data MigrationHsbc Private Bank (Suisse) Sa Jan 2009 - Feb 2010- Spearheaded team of 6-7 analysts and IT specialists to migrate client data due to merger- Elicited migration requirements and created migration specifications (mappings)- Built, quality assured and deployed scripts for automatic and timely migration
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Product Owner, Process Engineer - Bpms PlatformHsbc Guyerzeller Bank Ag Jan 2006 - Dec 2008- Established organisation-wide process/workflow vision and strategy 'Panta Rhei- Initiated / led the program with parallel implementations for improved customer experience- Digitalized customer onboarding, contract management and KYC with 70% efficiency gains
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Chief Of Staff To The CooHsbc Guyerzeller Bank Ag Apr 2004 - Feb 2007- Performed and led strategic initiatives / special projects (e.g. branch closure)- Supported the COO in daily matters
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Product Owner, Business Analyst - Integrated Advisory Platform / CrmHsbc Guyerzeller Bank Ag Apr 2003 - Dec 2005Zurich, Switzerland- Revolutionized customer service through digital data and document access- Developed and socialised the platform vision and strategy- Prioritized requirements with the business for implementation with software partners- Coordinated user testing and change management (training)
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Internet Banking ConsultantHewlett-Packard (Schweiz) Gmbh Sep 1999 - Mar 2003- Functionally designed first e-Banking Vendor Suite of Switzerland- Customised / deployed solutions for pioneers like ZKB, Vontobel, Raiffeisen, VP Bank -
Outsourcing ConsultantHewlett-Packard Schweiz Gmbh Jan 1999 - Aug 1999- Performed pre-sales and solution design activities- Developed total-cost-of-ownership model / training and performed TCO assessments
Peter Eisenegger Skills
Peter Eisenegger Education Details
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Leadership, Strategic Mgmt, Process Mgmt, Information Mgmt, Change Mgmt, Entrepreneurship -
Finance, Banking, Marketing, Information Mgmt, Database Mgmt, Artificial Intelligence -
Radical Change, Just Do It, Business Planning And Start-Up Financing
Frequently Asked Questions about Peter Eisenegger
What company does Peter Eisenegger work for?
Peter Eisenegger works for Dextra Rechtsschutz Ag
What is Peter Eisenegger's role at the current company?
Peter Eisenegger's current role is 📌 Digital Product Owner | Business Engineer | Process Engineer | Consultant | Project Manager - MBA, PMP, PSPO, PSM.
What is Peter Eisenegger's email address?
Peter Eisenegger's email address is pe****@****ail.com
What schools did Peter Eisenegger attend?
Peter Eisenegger attended Universität St.gallen - Hochschule Für Wirtschafts-, Rechts- Und Sozialwissenschaften, Universität Zürich, Santa Clara University Leavey School Of Business, 上海交通大学.
What are some of Peter Eisenegger's interests?
Peter Eisenegger has interest in Family, Skiing, Jogging, Inline Skating, Mountain Biking, Digital Photography And Video Editing.
What skills is Peter Eisenegger known for?
Peter Eisenegger has skills like It Strategy, Data Protection, Information Technology, It Strategie, Banking, Business Transformation, Requirements Analysis, Unternehmensanalyse, Data Science, Digital Transformation, Projektmanagement, Itil.
Who are Peter Eisenegger's colleagues?
Peter Eisenegger's colleagues are Bianca Monaco, Silvan Strässle, Lilian Herger, Jana Surmik, Alessandra V., Sonja H., Melina Anderegg.
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Peter Eisenegger
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Peter Eisenegger
Leitet Garuda Verlag Und Garuda Books: Bücher Über Asien Shop.Garudabooks.ChSchongau -
Peter Eisenegger
Zurich
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